Brooklyn Jackson
La Crosse,WI
Summary
Excels in enhancing customer service and sales operations, as demonstrated during my tenure at Andersen Windows & Doors. Skilled in prioritization and handling payments, I work well in fast-paced environments, significantly improving safe service for customers. My creativity in database research, and commitment to excellence, have consistently elevated team performance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stores Clerk/Part Specialist
Andersen Windows & Doors
Bayport, MN
06.2022 - Current
- Answered telephones, directed calls, and took messages.
- Greeted customers in a friendly and professional manner while directing them appropriately.
- Processed customer payments accurately and efficiently.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Maintained inventory levels of office supplies and equipment as needed.
- Processed customer orders promptly and accurately.
- Monitored and directed work of lower-level clerks.
- Computed, recorded and proofread data or reports.
- Communicated with customers and employees to answer questions or explain information.
Self Checkout Cashier
Walmart
La Crosse, WI
01.2024 - 05.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Scanned items and checked pricing on cash register for accuracy.
- Built and maintained productive relationships with employees.
- Resolved customer complaints in an efficient and professional manner.
- Checked personal identifications during alcohol and tobacco sales.
- Restocked shelves when necessary while maintaining neatness of store displays.
- Balanced a cash drawer at the end of each shift ensuring accuracy in funds received versus items sold.
Mayo Master
Jimmy John's Gourmet Sandwiches
New Richmond, WI
06.2020 - 06.2022
- Followed safety protocols at all times while working around hazardous materials used in the manufacturing process.
- Provided exceptional customer service by efficiently handling cash transactions and addressing customer inquiries.
- Collaborated with team members to prepare food safely and promptly, ensuring adherence to health and safety standards.
- Maintained a clean and organized work environment by stocking tables and shelves, and utilizing proper cleaning techniques and safe equipment.
- Communicated with customers regarding their orders through email or phone calls.
- Helped prepare food in a timely and correct manner.
Education
Some College (No Degree) - Recreation Management
UW - La Crosse
La Crosse, WISome College (No Degree) - Recreation Management
UW - River Falls
River Falls, WISome College (No Degree) - Recreation Management
Northwood Technical College
New Richmond, WISkills
- Prioritization
- Filing systems
- Database/Research
- Records retrieval
- Sales expertise
- Handling payments
- Customer service
- Sale operation
Affiliations
- Ski Club in College
- Snowmobile
- Travel
- Hiking
- Working out
- Reading
- Intermurals in College
Accomplishments
- Dean's list
Certification
- CNA
- Forklift certified
- CPR certified
References
References available upon request.
Timeline
Self Checkout Cashier
Walmart
01.2024 - 05.2024
Stores Clerk/Part Specialist
Andersen Windows & Doors
06.2022 - Current
Mayo Master
Jimmy John's Gourmet Sandwiches
06.2020 - 06.2022
Some College (No Degree) - Recreation Management
UW - La Crosse
Some College (No Degree) - Recreation Management
UW - River Falls
Some College (No Degree) - Recreation Management
Northwood Technical College
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