Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Lopez

Hutto,TX

Summary

At Shady Acres Pet Ranch, I spearheaded efforts to enhance client satisfaction and retention through exceptional communication and customer service while also improving kennel hygiene and animal health. My expertise in first aid and knack for fostering teamwork significantly boosted operational efficiency and workplace morale.

Overview

Work History

Lead Kennel Technician

Shady Acres Pet Ranch
05.2024 - Current


  • Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
  • Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace
  • Kept animals clean and free of contaminants to promote optimal health.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Education

High School Diploma -

Hutto High School
Hutto, TX
05-2025

Skills

  • First Aid Proficiency
  • Animal bathing
  • Walk coordination
  • Safety control
  • Feeding management
  • Kennel maintenance
  • Exercise management
  • Animal monitoring
  • Teamwork and Collaboration
  • Customer Service
  • Honest and Dependable
  • Time Management

Timeline

Lead Kennel Technician

Shady Acres Pet Ranch
05.2024 - Current

High School Diploma -

Hutto High School
Brooklyn Lopez