Lead Kennel Technician
Shady Acres Pet Ranch
05.2024 - Current
- Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
- Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
