Summary
Overview
Work History
Skills
Timeline
Generic

Brooklyn Moore

Little Rock,AR

Summary

Proven professional with extensive experience in customer service and housekeeping, notably with Compass Group. Demonstrated expertise in enhancing customer satisfaction and maintaining sanitary environments. Skilled in teamwork and technical support, achieving efficient problem resolution and fostering collaborative success.

Overview

2
2
years of professional experience

Work History

Housekeeper

Compass Group
01.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked patients rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Chat Representative

Walmart.com
08.2023 - 12.2024
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries via chat platform.
  • Upheld strict confidentiality standards when handling sensitive personal information from customers during chats.
  • Utilized strong problem-solving skills to troubleshoot technical issues and provide solutions that met customer needs.
  • Worked closely with other departments as needed, ensuring proper collaboration for successful issue resolution.

    • Hotel Receptionist

    Holiday Inn
    03.2023 - 06.2023
    • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
    • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
    • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
    • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.

    Skills

    Teamwork

    Timeline

    Housekeeper

    Compass Group
    01.2024 - Current

    Customer Service Chat Representative

    Walmart.com
    08.2023 - 12.2024

    Hotel Receptionist

    Holiday Inn
    03.2023 - 06.2023

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    Brooklyn Moore