BROOKLYN PAGE
Detroit,MI
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
GBC
Grosse Pointe Woods, MI
08.2025 - 12.2025
- Assisted in data collection and documentation of client progress during sessions.
- Maintained a clean and organized therapy environment to ensure safety and comfort.
- Communicated effectively with caregivers about client needs and session outcomes.
- Implemented over 80 behavior interventions and techniques per day under direct supervision of senior staff.
- Engaged clients in therapeutic activities to promote skill acquisition and generalization.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Customer Service Cashier
JCPenney
Dearborn, MI
03.2025 - 07.2025
- Processed upwards of 20 customer transactions per hour accurately using point-of-sale systems and cash handling techniques.
- Maintained a clean and organized checkout area for efficient customer service.
- Provided product information and answered customer questions to enhance shopping experience.
- Engaged with customers to build rapport and foster a welcoming environment.
- Collaborated with team members to ensure smooth checkout operations during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Registered Behavior Technician
Hopebridge
Toledo, US
09.2024 - 12.2024
- Followed structured treatment plans using ABA principles for individuals with ASD.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes approximately 35 times per day.
- Conducted functional behavior assessments, laying groundwork for effective behavior intervention plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
Omni Channel Associate
JCPenney
Maumee, US
05.2024 - 09.2024
- Managed online order processing and handled up to 50 daily customer inquiries.
- Maintained accurate inventory and order records across 5,000+ SKUs.
- Provided excellent customer support in a high-volume setting.
Customer Service/Cashier
Bed Bath & Beyond
Toledo, US
06.2022 - 08.2022
- Handled over 200 weekly transactions with accurate cash handling and POS use.
- Supported merchandising, restocking, and store organization.
Logistics Processor
Nordstrom Rack
Troy, US
06.2021 - 08.2021
- Located and packed over 500 merchandise items weekly for fulfillment.
- Operated scanners and mobile tech to track inventory and improve workflows.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI12-2026
High School Diploma -
Detroit Edison Public School Academy - ECE
Detroit, MI06-2021
Skills
- Data Entry
- Call handling
- Client Communication
- Organizational Skills
- Confidentiality
- Time Management
- Problem resolution
- Customer service
- Database navigation
- Documentation
- Customer needs assessment
- Customer support
Certification
Registered Behavior Therapist certification awarded through the Behavior Analyst Certification Board in October 2024.
Timeline
Registered Behavior Technician
GBC
08.2025 - 12.2025
Customer Service Cashier
JCPenney
03.2025 - 07.2025
Registered Behavior Technician
Hopebridge
09.2024 - 12.2024
Omni Channel Associate
JCPenney
05.2024 - 09.2024
Customer Service/Cashier
Bed Bath & Beyond
06.2022 - 08.2022
Logistics Processor
Nordstrom Rack
06.2021 - 08.2021
Bachelor of Arts - Psychology
Wayne State University
High School Diploma -
Detroit Edison Public School Academy - ECE