Brooklyn Paredez
Portland,OR
Summary
Energetic and self-motivated Patient Care Coordinator with 3+ years of experience in providing exceptional support to patients, managing front office duties, and maintaining confidential records. Eager to contribute to team success through outstanding customer service, positive communication, and a friendly nature.
Overview
7
7
years of professional experience
Work History
Dental Patient Coordinator
Belmont Family Dentitsry
12.2023 - Current
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Balanced daily production and collections.
- Assisted patients in understanding their dental insurance benefits,coverage limits, and out-of-pocket expenses.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
- Daily use of Dentrix and Sidexis
Dental Patient Care Coordniator
Dentistry For Kids
03.2021 - 10.2023
- Daily use of Eaglesoft software.
- Verify insurance eligibility and benefits, send claims, and review predetermination of benefits.
- Present treatment plans and schedule appointments.
- Collaborates with referring offices to send referrals and schedule patients accordingly.
- Request patient information while following all HIPPA guidelines.
- Register incoming patients, answer phone calls, and respond to emails.
Medical Receptionist
Willamette Falls Pediatric Group
03.2020 - 03.2021
- Completed skilled administrative work to support all office staff and operational requirements.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Organized paperwork such as charts and reports for the office and addressed patient needs.
Sales Associate
Nordstrom Washington Square
11.2017 - 10.2019
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
No Degree -
Portland Community College
Portland, ORHigh School Diploma -
Wilson High School
Portland, OR06.2017
Skills
- Computer skills and proficient in Dentrix, EagleSoft, and Sidexis
- Excellent organizational skills
- Attention to detail and accuracy
- Ability to work on multiple assignments and manage time efficiently
- Strong analytical and problem solving skills
- Able to demonstrate caring and compassionate nature
- Ability to work in a fast paced environment
- Demonstrates ability to take initiative, ask questions, and prioritize tasks
- Positive team player with a flexible approach
- Exceptional verbal and written communication
Timeline
Dental Patient Coordinator
Belmont Family Dentitsry
12.2023 - Current
Dental Patient Care Coordniator
Dentistry For Kids
03.2021 - 10.2023
Medical Receptionist
Willamette Falls Pediatric Group
03.2020 - 03.2021
Sales Associate
Nordstrom Washington Square
11.2017 - 10.2019
No Degree -
Portland Community College
High School Diploma -
Wilson High School
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