- Graphic Design
- Web Development and Design
- I enjoy helping others and giving back to the community
- Getting involved in local advocacy groups to promote positive change in the community
- Gym Workouts
- Fashion and Style
- Playing Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Brooklyn Penrod
Saint Charles,MO
Summary
Friendly and motivated professional with strong interpersonal skills and a commitment to exceptional guest service. Quick to learn industry standards and best practices, ensuring consistent and attentive support in every interaction. Eager to apply and strengthen communication and organizational abilities within a hospitality setting.
Overview
2
2
years of professional experience
Work History
Host/Restaurant Busser, Take-Out Cashier
Pirrones Pizzeria
06.2023 - Current
- Welcomed and seated guests, ensuring prompt service and a positive dining experience.
- Managed reservations and waitlists using restaurant management software to optimize table turnover.
- Collaborated with kitchen staff to communicate guest needs and special requests effectively.
- Trained new hosts on customer service standards and operational procedures for seamless transitions.
- Supported front-of-house operations by assisting servers during peak hours to maintain service quality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Delivered prompt and accurate take-out orders, enhancing customer satisfaction.
- Maintained cleanliness and organization of service areas, ensuring compliance with health standards.
Volunteer
Missions Thift Store
07.2024 - 12.2024
- Assisted in organizing community events to promote local engagement.
- Supported team members in logistical planning and resource allocation.
- Collaborated with volunteers to execute event activities efficiently.
- Maintained clear communication with participants and stakeholders for successful events.
Education
BBA - Marketing
McKendree University
Lebanon05-2029
High School Diploma -
Saint Dominic
O'Fallon, MO05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
- Professional appearance
Interests
Extracurricular activities
McKendree Women's Soccer (2025), St. Dominic Varsity Field Hockey (2022-2025), St. Dominic Varsity Soccer (2021-2024)
Timeline
Volunteer
Missions Thift Store
07.2024 - 12.2024
Host/Restaurant Busser, Take-Out Cashier
Pirrones Pizzeria
06.2023 - Current
BBA - Marketing
McKendree University
High School Diploma -
Saint Dominic