Brooklyn Porter
Northville,MI
Summary
Highly motivated political science college student dedicated to gaining knowledge and experience from organizations with likeminded goals. Bringing forth a positive and hardworking attitude adaptable to a variety of different work environments. Excellent time management skills with great knowledge in effective communication. Professional team player dedicated to participating in organizations that will continue to grow my passions.
Overview
4
4
years of professional experience
Work History
Medical Business Assistant
Probility Trinity Health
Ann Arbor, United States
08.2024 - Current
- Assisted the healthcare provider in providing patient care by retrieving medical records, referrals from medical offices, faxes and other documents
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Demonstrated excellent time management skills, completing all daily tasks within the assigned time frame
Behavioral Technician
Laugh and Learn Autism Therapy
Brighton, United States
03.2023 - 08.2024
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Followed safety protocols to ensure the safety of both the vehicle and the technician
- Utilized various data collection methods and tools to capture data in a timely and efficient manner
Behavioral Technician
Patterns Behavioral Services
Howell, United States
05.2021 - 03.2023
- Provided crisis intervention and de-escalation services to mitigate behavioral outbursts
- Developed and maintained up-to-date client records and progress notes that accurately documented each session
- Developed and implemented evidence-based interventions that improved clients' overall mental health and well-being
Education
Bachelors of Arts - Political Science Major with History of Law and Policy Minor
University of Michigan
Ann Arbor03.2025
Associates of Arts -
Schoolcraft College
Livonia12.2022
Skills
- Adaptability
- Microsoft Office
- Calendar management
- Client relationship building
- Document management
- Call reception
- Customer service
- Communication
- Report generation
Volunteer: Staying in Closer Touch
- Facilitated meaningful parent-child connections by recording incarcerated parents reading books for their children, fostering literacy and emotional bonds.
Timeline
Medical Business Assistant
Probility Trinity Health
08.2024 - Current
Behavioral Technician
Laugh and Learn Autism Therapy
03.2023 - 08.2024
Behavioral Technician
Patterns Behavioral Services
05.2021 - 03.2023
Bachelors of Arts - Political Science Major with History of Law and Policy Minor
University of Michigan
Associates of Arts -
Schoolcraft College
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