Brooklyn Reed
Reading,PA
Summary
Dynamic Merchandiser with proven success at Sam’s Club, enhancing customer satisfaction through effective product knowledge and visually appealing displays. Reliable and adaptable, I excel in time management and teamwork, driving sales growth through strategic merchandising and meticulous inventory management. Committed to delivering exceptional shopping experiences while training new team members in best practices.
Outside of my time at Sam’s club, I am a volunteer youth cheerleading coach at Exeter for EYF&C and am currently going into my 4th year doing so. I have worked with athletes ranging from 3rd-5th grade. I am also a volunteer youth softball coach within Exeters youth baseball and softball programs(3rd-5th graders) in which I just finished my second year. The responsibilities I carry within those roles are helping children achieve goals & teaching the fundamentals in order for them to grow within the sport. I also help provide a safe space for children to build confidence within themselves and teach teamwork.
Overview
6
6
years of professional experience
Work History
Merchandiser
Sam’s Club
Temple, PA
04.2019 - 07.2025
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Maintained jewelry counter.
- Processed inventory and performed audits for all diamond and gold items in store.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Updated pricing and signage to complete product displays and educate customers.
Education
Athletic Training
Alvernia University
Reading, PASkills
- Reliable and punctual
- Friendly and outgoing
- Time management
- Multitasking
- Customer service
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Critical thinking
- Team collaboration
- Visual displays
Timeline
Merchandiser
Sam’s Club
04.2019 - 07.2025
Athletic Training
Alvernia University