Brooklyn Ridley
Chattanooga,TN
Summary
Dynamic professional with experience at Happy Tails Grooming and Boarding, excelling in nail trimming and customer communication. Proven ability to enhance client satisfaction through effective appointment scheduling and teamwork. Recognized for maintaining high sanitation standards and fostering a collaborative environment, ensuring pets receive exceptional care and comfort.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Groomer’s Assistant
Happy Tails Grooming and Boarding
Cleveland, TN
11.2023 - Current
- Assisted in bathing and grooming pets, ensuring comfort and safety during procedures.
- Prepared grooming tools and equipment, maintaining cleanliness and organization in work area.
- Supported groomers by managing appointment schedules and client communications effectively.
- Observed animal behavior to identify signs of stress or discomfort, reporting concerns promptly.
Hostess/Server
Olive Garden
Cleveland, TN
09.2021 - 08.2022
- Provided exceptional customer service in high-volume dining environment to enhance guest satisfaction.
- Managed seating arrangements efficiently to minimize wait times and optimize table turnover.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on restaurant policies, menu items, and guest engagement techniques.
Education
Bachelor of Science - Actuarial Science
University of Tennessee, Chattanooga, TN, US
Chattanooga, TNHigh School Diploma -
Bradley Central High School
Cleveland, TN05.2024
Skills
- Nail trimming
- Sanitation procedures
- Appointment scheduling
- Paw pad care
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Critical thinking
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer communication
- Analytical thinking
- Problem identification
- Professionalism
Certification
CPR Certified
Timeline
Groomer’s Assistant
Happy Tails Grooming and Boarding
11.2023 - Current
Hostess/Server
Olive Garden
09.2021 - 08.2022
Bachelor of Science - Actuarial Science
University of Tennessee, Chattanooga, TN, US
High School Diploma -
Bradley Central High School