Brooklyn Rodriguez
Hacienda Heights,CA
Summary
Dependable and adaptable professional with a strong background in front desk operations and customer service. Known for effective communication and problem-solving abilities, contributing to efficient day-to-day operations and overall team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk
Revd Tempe
Tempe, AZ
01.2026 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Front Desk Aide
Arizona State University
Phoenix, AZ
01.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided comprehensive information regarding university services and resources to students and guests.
- Assisted in resolving inquiries and issues, enhancing overall customer satisfaction through effective communication.
- Coordinated facility usage and maintained accurate records of appointments and events for campus activities.
Cashier
Montebello, CA
05.2023 - 01.2026
- Processed customer transactions efficiently and accurately using POS systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized cash register area, ensuring readiness for peak periods.
- Handled cash deposits and reconciled daily sales reports accurately.
Volunteer
PIH Health Hospital - Whittier
Whittier, CA
01.2024 - 05.2024
- Assisted healthcare staff with patient care tasks and daily operations.
- Supported medical team by preparing equipment and maintaining cleanliness in patient areas.
- Engaged with patients to provide comfort and support during their hospital stay.
- Documented patient information accurately in electronic health records systems.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ05-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Computer skills
Certification
CPR
Timeline
Front Desk
Revd Tempe
01.2026 - Current
Front Desk Aide
Arizona State University
01.2025 - Current
Volunteer
PIH Health Hospital - Whittier
01.2024 - 05.2024
Cashier
05.2023 - 01.2026
Bachelor of Science - Nursing
Arizona State University