Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Rowland

Jacksonville,FL

Summary

Looking to find a role in the Customer Service industry utilizing my customer service skills and problem resolution skills.

Overview

2
2
years of professional experience

Work History

Server/Kitchen Support

V's Pizza - San Marco
Jacksonville, FL
09.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to coordinate orders and maintain workflow during peak hours.
  • Handled guest complaints professionally, resolving issues to enhance dining experience.

Associate

Gate
Jacksonville, FL
05.2025 - 09.2025
  • Handled all Customer Service interactions in person and via phone
  • Cash Handling with End of Day Balancing
  • Conducted daily inventory and stock management

Associate

Urban Air
Jacksonville FL
11.2024 - 04.2025
  • Customer Service Interactions with groups and individuals
  • Managed dining experience with customers on-site
  • Attraction management
  • Janitorial Services for end-of-day closing requirements

Sales Associate

Goodwill of Northern Florida Industries
Jacksonville, FL
05.2024 - 10.2024
  • Customer Service engagement
  • Managed daily cash handling and register balancing
  • Responsible for Store inventory and display settings

Education

High School Diploma -

Jacksonville Career Prep
Jacksonville, FL
02.2025

Skills

  • Customer Service
  • Cash Handling
  • Teamwork
  • Dependability
  • Computer Skills
  • Food Service Skills
  • Strong work ethic
  • Guest engagement

Timeline

Server/Kitchen Support

V's Pizza - San Marco
09.2025 - Current

Associate

Gate
05.2025 - 09.2025

Associate

Urban Air
11.2024 - 04.2025

Sales Associate

Goodwill of Northern Florida Industries
05.2024 - 10.2024

High School Diploma -

Jacksonville Career Prep

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