Brooklyn Rufrano
Temple Terrace,FL
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Well-versed in technology, social media proficiency, and have the abilities to support and drive substantial growth within a company.
Overview
4
4
years of professional experience
Work History
Shift Leader
Grain & Berry
Tampa, FL
01.2022 - 05.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Checked orders for quality and completeness.
- Maintained positive working relationship with fellow staff and management.
Shift Leader
Lets Do Lunch
Mount Dora, FL
08.2019 - 12.2020
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Identified needs of customers promptly and efficiently.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
Education
Bachelor of Science - Business Management
University of South Florida
Tampa, FL05-2025
Skills
- Project management
- Problem-solving
- Team collaboration and leadership
- Customer service
Timeline
Shift Leader
Grain & Berry
01.2022 - 05.2023
Shift Leader
Lets Do Lunch
08.2019 - 12.2020
Bachelor of Science - Business Management
University of South Florida
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