Brooklyn Rushing
Denver,NC
Summary
Dynamic Lead Medical Assistant with a proven track record at Atrium Health-Denver Family and Internal Medicine, specializing in patient care coordination and clinical leadership. Excelled in staff oversight, enhancing patient satisfaction through innovative service strategies, and adept in HIPAA compliance. Demonstrated expertise in electronic health records management and a commitment to fostering team unity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Atrium Health-Denver Family and Internal Medicine
Denver, NC
03.2023 - Current
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
- Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Provided guidance and support for new employees during their orientation period.
Registered Medical Assistant II
Atrium Health-Denver Internal and Family Medicine
Denver, NC
03.2021 - 03.2023
- Conducted supervised administration of patient injections
- Performed administrative tasks including filing paperwork efficiently
- Ensured accurate processing of prescription renewals within set standards.
- Provided assistance in emergency situations as needed.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Registered Medical Assistant
Atrium Health-Denver Internal and Family Medicine
Denver, NC
09.2016 - 03.2021
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Maintained clinical records according to HIPAA regulations.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
- Processed prescription refills in accordance with established protocols.
- Managed daily data entry into electronic health record systems.
Education
Medical Assistant Certificate -
Kings College
Charlotte, NC07-2016
Skills
- Patient Care Coordination
- Infection control procedures
- Patient education and counseling
- HIPAA Compliance
- Performance Improvement
- Staff Oversight
- Team building and supervision
- Inventory and supply management
- Clinical flow management
- Conflict resolution techniques
- Clinical Leadership
- Electronic Health Records Management
- Procedure Assistance
- Patient-focused care
Accomplishments
- KEEP Award
Languages
English
Full Professional
Certification
- BLS Certification
- Atrium Health Gate Way Leadership Essentials
Affiliations
- Reading, Crossword Puzzles, Sudoku, Spending Time with Family
References
References available upon request.
Timeline
Lead Medical Assistant
Atrium Health-Denver Family and Internal Medicine
03.2023 - Current
Registered Medical Assistant II
Atrium Health-Denver Internal and Family Medicine
03.2021 - 03.2023
Registered Medical Assistant
Atrium Health-Denver Internal and Family Medicine
09.2016 - 03.2021
- BLS Certification
- Atrium Health Gate Way Leadership Essentials
Medical Assistant Certificate -
Kings College
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