Brooklyn Smith
Huntsville
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Hurricane Express Wash
Huntsville
11.2023 - Current
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained up-to-date knowledge of company products and services.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
Automotive Detailer
Avis Budget Group
Huntsville
03.2023 - 09.2023
- Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
- Customized detailing services based on vehicle condition and customer requests.
- Vacuum interior, wipe surfaces, clean windows, clean exterior, inspect vehicle for any damage, fill gas tank, maintain a steady speed to ensure car reservations are met on time.
- Kept detailed records of services performed on each vehicle for billing and tracking purposes.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Washed wide range of vehicles each day.
Crew Member
Papa Murphy's
Huntsville
10.2019 - 04.2020
- Handled customer care
- Greeted customers
- Operated the cash register
- Took phone calls
- Prepared food and drinks
- Worked in a fast paced environment
- Tailored orders to address customer allergies and gluten concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier
Kohl's
Huntsville
02.2019 - 09.2019
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Stocked shelves with merchandise when needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer questions and provided store information.
- Answered customers' questions and provided information on store procedures or policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Processed returned merchandise by strictly following store return and exchange procedures.
Sales Associate
Journeys
Huntsville
09.2018 - 01.2019
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Ticketed, arranged and displayed merchandise to promote sales.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed credit card transactions quickly and securely.
Education
High school diploma -
Virgil Grissom High School
Huntsville, AL03.2025
Some College (No Degree) - General Studies
Calhoun Community College
Huntsville, ALSkills
- Scheduling and planning
- Operations management
- Teamwork and collaboration
- Staff supervision
- Budgeting and finance
- Sales growth
- Strategic planning
- Employee training
- Customer service
- Inventory management
- Time management
- Problem solving
- Attention to detail
- Adaptability
Timeline
Assistant Manager
Hurricane Express Wash
11.2023 - Current
Automotive Detailer
Avis Budget Group
03.2023 - 09.2023
Crew Member
Papa Murphy's
10.2019 - 04.2020
Cashier
Kohl's
02.2019 - 09.2019
Sales Associate
Journeys
09.2018 - 01.2019
High school diploma -
Virgil Grissom High School
Some College (No Degree) - General Studies
Calhoun Community College