Brooklyn Irvin
N/a
Henderson
11
years of professional experience
Customer focused professional with 8+ years of experience in leadership roles, operations, and client facing roles. Ability to supervise teams, coordinate events, manage cash handling, and deliver high quality service in fast paced environments. Seeking a role where strong organization skills can support business operations and growth. Looking for roles that may help me grow as an employee as well as a better person.
Work History
Stay at Home Parent
1 Year 7 Months- Developed daily routines for child development and learning
- Mental load of daily life
- Managed household budgeting
- Life skills and parenting to the best of my ability
- Read stories, sang songs and facilitated creative play
Supervisor/Barista
9 Years 7 Months- Supervised daily goals and sales
- Trained team members on best practices and customer engagement
- Implemented inventory management to stay organized and reduce waste
- Led team meetings to communicate goals, expectations, and performance feedback
- Cash handling/POS system
- Resolved customer complaints to the best of my ability to ensure a safe, welcome environment
Event Coordinator (free Lance)
2 Months- Coordinated and executed comprehensive trade show event to showcase business products and services
- Designed booth layouts, coordinated logistics and managed event set up
- Acted as primary point of contact during events ensuring smooth operations and brand representation
- Engaged with attendees and potential clients to increase brand awareness
- Project management and communication skills
Event Coordinator
1 Year- Provided food and drinks to guests.
- Event setup and organization
- Provided customer care for the best experience
- coordinated weddings and major events
Customer Service Representative
10 Months- Resolved customer issues through on phone communication and problem-solving techniques.
- Banking software
- Assisted customers in navigating online banking tools and resources for easy experiences.
Education
High School Diploma
Skills
Friendly and respectful
Teamwork
Collaborative teamwork
Client relations
Leadership training
Event coordination
Admin support
Cash handling and accuracy
Problem solving
Time management
Professional communication
Timeline
Stay at Home Parent
N/a
01.2025 - CurrentRead More
Event Coordinator (free Lance)
Aldec
05.2024 - 07.2024Read More
Event Coordinator
Forge Social House
03.2023 - 03.2024Read More
Customer Service Representative
Zions Bancorporation
10.2018 - 08.2019Read More
Supervisor/Barista
Starbucks
06.2015 - 01.2025Read More
Basic High School
High School Diploma
Read More