Brooklyn Wilson
Duncanville,TX
Summary
Proven Junior Manager at Braum's Ice Cream & Burger Restaurant, adept in customer service and cooking, streamlined team workflows and significantly enhanced customer satisfaction. Excelled in maintaining high safety and cleanliness standards, showcasing strong multitasking and organizational abilities. Demonstrated expertise in food handling and building customer relationships, contributing to business growth.
Overview
3
3
years of professional experience
Work History
Cook
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Junior Manager
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
Education
Bachelor of Arts - Criminology
The University of Texas At Arlington
Arlington, TX2025
Associate of Arts -
Mountain View College
Dallas, TX05.2023
High School Diploma -
Duncanville High School
Duncanville, TX05.2023
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Leadership
- Time management
- Cash Handling
Timeline
Cook
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
Cashier
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
Junior Manager
Braum's Ice Cream & Burger Restaurant
07.2021 - Current
Bachelor of Arts - Criminology
The University of Texas At Arlington
Associate of Arts -
Mountain View College
High School Diploma -
Duncanville High School
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