Amiah Johunkin
Dallas
Summary
Dynamic and dedicated professional with a proven track record at Braum's Ice Cream & Burger Restaurant, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient cash handling. Adaptable and organized, consistently achieving operational goals while maintaining a safe and welcoming environment.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Braum's Ice Cream & Burger Restaurant
12.2024 - Current
- Provided exceptional customer service while taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Operated kitchen equipment safely and efficiently during food preparation processes.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Supported training of new crew members by sharing knowledge of operational procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Store Team Member
Cedar Hill Outlet
05.2023 - 08.2023
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of store displays to enhance product visibility.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock shelves, optimizing inventory management.
- Supported team in achieving daily operational goals through proactive task management.
- Adapted quickly to new processes and technologies, improving overall workflow efficiency.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Summer Camp Staff Member
Duncanville Fieldhouse
06.2022 - 08.2022
- Assisted in daily camp operations, ensuring smooth transitions between activities.
- Supported counselors in managing and engaging children during recreational activities.
- Maintained a safe and organized environment for campers through regular inspections.
- Facilitated communication between staff and parents regarding camper needs and updates.
- Organized supplies and equipment for various camp activities, promoting efficiency.
Education
High School Diploma -
Cedar Hill Highschool
Cedar Hill, TX05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Taking orders
- Customer engagement
- Self-discipline
- Flexible schedule
- Safety awareness
Timeline
Crew Member
Braum's Ice Cream & Burger Restaurant
12.2024 - Current
Store Team Member
Cedar Hill Outlet
05.2023 - 08.2023
Summer Camp Staff Member
Duncanville Fieldhouse
06.2022 - 08.2022
High School Diploma -
Cedar Hill Highschool
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