BROOKLYND LENTEN
Felts Mills,USA
Summary
Motivated and results-oriented Tractor Supply Team Lead with a proven record of developing associates, delivering exceptional customer service, and supporting daily store operations. Promoted through increasing levels of responsibility, including GURA Sales Leader, Key Holder, and Team Lead. Trusted to train and develop new team members while driving sales, maintaining operational excellence, and creating a positive, customer-focused environment. Seeking to continue growing with Tractor Supply as an Assistant Store Manager by building high-performing teams and delivering strong business results.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Team Lead
Tractor Supply Company
Evans Mills, New York
02.2026 - Current
- Lead daily store operations by prioritizing workloads, supporting team members, and ensuring an excellent customer experience.
- Drove sales through GURA and Power Plus by coaching associates on solutions-based selling and customer engagement, resulting in improved customer interactions.
- Trained and onboarded new associates, coaching on customer service, store processes, safety, merchandising, and Tractor Supply standards to enhance team readiness.
- Coached associates through daily feedback and recognition, providing hands-on support to build confidence and enhance individual performance.
- Recognized for leadership, reliability, teamwork, and a commitment to developing others while supporting overall store performance.
Team Member
Tractor Supply
Watertown, NY
06.2024 - 02.2026
- Collaborated with team members to complete tasks and enhance overall workflow.
- Adapted to operational needs by assuming various roles to maintain efficient workflow.
- Worked hard to quickly learn required tasks to maximize performance.
- Organized and filled shelves with products to ensure availability for customers. and ensured inventory levels were adequate.
- Completed assigned tasks under minimal supervision and to desired standard.
- Worked closely with other team members on projects to achieve desired results.
- Managed time effectively to complete tasks within deadlines.
- Prioritized tasks effectively to meet project deadlines. effectively to complete tasks within deadlines.
Style Team Member
DICK'S Sporting Goods
Watertown, NY
03.2024 - 02.2025
- Conducted regular recovery to maintain attractive displays of clothing and accessories.
- Replenished hanging and shelves items each day, unpacking skids with new products and sorting for easy deployment on sales floor.
- Drove sales success by building displays and merchandising products.
- Assisted with store operations by backing up front end and other departments during busy periods.
- Minimized store thefts through strategic monitoring and customer observation.
- Tracked product offerings and prices to effectively promote merchandise to customers.
- Regularly cleaned store by removing dust and dirt from various items.
- Worked on setting up and building the new store in Watertown and transitioned from the mall to the plaza.
Style Associate
Target
Watertown, NY
10.2022 - 02.2024
- Collaborated with teams in two different states to ensure consistency in operations.
- Welcomed and engaged guests to enhance satisfaction and reinforce brand image.
- Maintained store appearance by adhering to company standards for merchandise presentation.
- Enhanced store appearance by maintaining visual merchandising standards set by the company.
- Conducted thorough cleaning of shelves, counters, and displays to uphold hygiene standards.
- Managed customer experience by resolving issues and ensuring an organized environment.
Online Pickup Associate
Walmart
Calcium, NY
11.2020 - 12.2021
- Set up and organized merchandise displays to enhance brand visibility and attract customer interest.
- Understood and used basic selling skills to engage and present solutions.
- Welcomed and engaged guests to ensure satisfaction and reinforce brand image.
- Maintained appealing merchandise presentation to create a positive shopping environment.
- Wiped and sanitized shelves, counters, and displays to maintain store and office cleanliness.
Education
Early Child Care and Development
University of Memphis
Memphis, TNHigh school diploma -
Adamsville Junior / Senior High School
Adamsville, TNSkills
- Team Coordination
- Leadership skills
- Conflict resolution
- Complaint resolution
- Performance Coaching
- Customer service
- Inventory Management
- Merchandising
- Process Optimization
- Workflow Management
- Time management
- Task prioritization
- Attention to detail
- Adaptability skills
- Safety
- Cash handling
- Money Handling
- Product knowledge
- Continuous development
- Staff Development
- Decision-making skills
Certification
Driver's License
Timeline
Team Lead
Tractor Supply Company
02.2026 - Current
Team Member
Tractor Supply
06.2024 - 02.2026
Style Team Member
DICK'S Sporting Goods
03.2024 - 02.2025
Style Associate
Target
10.2022 - 02.2024
Online Pickup Associate
Walmart
11.2020 - 12.2021
Early Child Care and Development
University of Memphis
High school diploma -
Adamsville Junior / Senior High School