Brooklynn Natzic Villatoro
Justin,TX
Summary
Friendly and hardworking server with experience in both hosting and serving service. Good at staying calm during busy shifts, working with a team, and making sure guests have a great experience. Comfortable taking orders, handling payments, and helping wherever needed. Always ready to learn and take on new things
Overview
1
1
year of professional experience
Work History
Hostest
Nordstrom
Frisco, Texas
01.2025 - 06.2025
- Greeted customers as they walked in and helped them get seated quickly and comfortably
- Managed the waitlist during busy times and let people know how long the wait would be
- Answered the phone to take reservations and help with basic questions about the restaurant
- Kept the front area clean and made sure menus were ready for guests
- Helped out servers by grabbing drinks, silverware, or cleaning tables when things got busy
- Made sure guests felt welcome and helped solve small problems with a positive attitude
Server
Nordstrom
Frisco, TX
01.2024 - 06.2025
- Welcomed guests and ensured comfort while addressing menu inquiries.
- Accurately took food and drink orders, ensuring prompt delivery.
- Regularly checked tables to refill drinks, clear plates, and confirm guest satisfaction.
- Collaborated with kitchen staff and servers to maintain smooth operations during peak hours.
- Processed payments, split checks when necessary, and closed tabs using POS systems.
- Maintained cleanliness and organization of dining area in compliance with health regulations.
- Developed ability to manage multiple tables while remaining friendly and professional under pressure.
Education
High School Diploma -
Prosper
Prosper 05-2025
Skills
- Customer service
- Communaction
- Multitasking
- Time management
- Problem solving
References
References available upon request.
Timeline
Hostest
Nordstrom
01.2025 - 06.2025
Server
Nordstrom
01.2024 - 06.2025
High School Diploma -
Prosper
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