Brooklynn Skaggs
Vibe Coffee
Hodgenville,KY
1
year of professional experience
Detail-oriented barista with strong beverage customization skills and a commitment to cleanliness. Recognized for creating a welcoming atmosphere and efficiently handling busy periods, contributing to a positive team environment and customer loyalty.
Work History
Barista
1 Year 3 Months- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
- Operated coffee equipment, ensuring cleanliness and adherence to safety protocols.
- Provided exceptional customer service, fostering positive relationships through effective communication.
- Trained new baristas on beverage preparation techniques and café operations.
- Handled cash transactions accurately, ensuring balanced till at end of shifts.
- Collaborated with team members to enhance operational efficiency and improve service speed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Associate of Arts - Marketing
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Active listener
Cleanliness
Exceptional customer service
Adaptive and creative
Order taking
Decision-making
Espresso machine operation
Safe food handling
Beverage preparation
Excellent memory
Safe food handling practices
Food preparation
Menu memorization
Coffee machinery
Professional demeanor
Quality control
Drink customization
Latte art
Timeline
Barista
Vibe Coffee
06.2025 - CurrentRead More
Elizabethtown Community And Technical College
Associate of Arts from Marketing
Read More