Brooks Barnett
Birmingham
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at The Dells Golf Club. Proficient in Microsoft Excel, I excel at engaging customers and resolving inquiries, ensuring a seamless experience. Recognized for maintaining an organized environment and enhancing customer satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Pro shop employee
The Dells Golf Club
Tuscaloosa
01.2025 - 01.2026
- Guided customers in product selection and addressed golf equipment inquiries to enhance purchasing experience.
- Maintained an organized and stocked pro shop environment for optimal customer experience.
- Executed transactions at point-of-sale system, contributing to seamless operations and customer satisfaction.
- Collaborated with team members to create a welcoming atmosphere for all visitors at the club.
- Greeted customers and provided friendly customer service.
- Handled customer complaints professionally, ensuring resolution and maintaining positive customer relationships.
Team Member
Cookie Fix
Homewood
01.2019 - 01.2022
- Processed customer orders to guarantee on-time service delivery.
- Tracked inventory levels and communicated shortages to management for timely replenishment.
Education
Bachelor of Science - Business Management Concentrated in Entrepreneurship
The University of Alabama, Culverhouse College of Business
Tuscaloosa, AL12-2025
Skills
- Inventory management
- Sales support
- Customer service
- Team collaboration
- Microsoft Excel
- Microsoft Word
- Analytical thinking
Activities
- Fishing team, Vestavia Hills High School, 08/01/17, 05/31/22
- Beta Theta Pi, 08/01/21, 05/31/25
- Ducks Unlimited UA, 08/01/21, 05/31/25
Timeline
Pro shop employee
The Dells Golf Club
01.2025 - 01.2026
Team Member
Cookie Fix
01.2019 - 01.2022
Bachelor of Science - Business Management Concentrated in Entrepreneurship
The University of Alabama, Culverhouse College of Business