Brooks Bucknam
Experiences with customer relationship management. An energetic and adaptable worker. A creative thinking with good communication skills. Committed to driving brand awareness and fostering online communities. Experience in social media management and retail support. Focused on giving a customer a great experience.
Work History
Sales Associate
7 MonthsOrganized inventory and maintained store cleanliness to enhance customer experience.
-Built relationships with many of the frequent customers of the store.
-Managed returns, exchanges and refunds in accordance with store policy.
-Handled cash transactions efficiently which adhered to cash handling policies.
-Organized and maintained store.
Social Media Manager
10 Months-Analyzed social media trends in target demographic to inform content strategy.
-Created engaging posts.
-Managed daily content scheduling on social media platforms.
-Monitored audience comments and messages and responded to any questions others might have had.