Matthew Bourque
Total Wine and More
Melbourne,Florida
10
years of professional experience
Dynamic and imaginative team member with a proven ability to design and implement creative displays that effectively promote products and drive sales. Recognized for efficiently completing daily assignments while actively contributing to overall team success. Demonstrates adaptability to evolving needs and policies, consistently embracing new tasks with enthusiasm. A dependable and detail-oriented professional eager to expand skills and make a meaningful impact on company growth.
Work History
Sales Associate
1 Year 5 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor to ensure visual merchandising standards and accessibility.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Trained new associates on operational procedures, enhancing team productivity and service quality.
- Monitored inventory levels, restocked merchandise, and coordinated with management to optimize stock availability.
- Resolved customer issues effectively, fostering loyalty and repeat business through exceptional service.
- Analyzed sales trends to identify opportunities for improved merchandising strategies and customer engagement.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Merchandiser
5 Years 9 Months- Maintain inventory by pricing, stocking and rotating merchandise with execution of plan-o-grams
- Maintained inventory through pricing, stocking, and rotating merchandise according to plan-o-grams, ensuring optimal product presentation.
- Collaborated across all departments to enhance overall productivity. to maximize productivity and performance.
- Assisted in developing training materials that enhanced employee education and skill development.
- Process cash and credit transactions using POS system.
- Work in all departments to maximize productivity and performance.
- Delegate tasks to team members based on expertise and workload.
- Assist in developing training materials that contributed to ongoing education of employees.
- Fosters positive work culture that encourages open communication, motivation, and high morale among staff members.
Sales Representative
5 Months- Computed sales prices and processed cash or credit payments to ensure accurate transactions.
- Explained product details and care to customers, enhancing their understanding and satisfaction.
- Analyzed market trends to identify potential sales opportunities, driving targeted sales strategies.
- Developed creative concepts for styled shoots to showcase products or services effectively.
Clubhouse Attendant
2 Months- Maintained clubhouse cleanliness and completed light housekeeping tasks.
- Ensured all equipment functioned properly by performing routine maintenance tasks.
- Resolved member complaints or concerns promptly and professionally.
- Created a friendly atmosphere for members and guests.
Education
Associate in Arts (A.A.) - General
Focus in business management/marketing
Skills
Inventory Management
Merchandising trends
Sales Forecasting
Customer service experience
Product Knowledge
Decision-Making
Problem-solving skills
Multitasking
Multitasking strength
Attention to Detail
Teamwork and collaboration
Multitasking strength
Time Management
Sales Targeting
Customer service
Timeline
Sales Associate
Total Wine & More
03.2025 - CurrentRead More
Merchandiser
Total Wine and More
11.2020 - CurrentRead More
Sales Representative
Flying Fish Co.
11.2019 - 04.2020Read More
Clubhouse Attendant
Washington Nationals
02.2017 - 04.2017Read More
Eastern Florida State College
Associate in Arts (A.A.) from General
Read More