Brooks Dalessio
Lititz,PA
Summary
Accomplished Sales Representative with solid sales history and in-depth Electrical and lighting experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Assistant Branch Manager
Colonial Electric Supply
06.2023 - Current
- Resolved customer complaints to maintain high level of satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Inside Sales Representative
Colonial Electric Supply
07.2019 - Current
- Answered customers' questions regarding products, prices and availability
- Managed friendly and professional customer interactions
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Determined needs, delivered solutions and overcame objections through consultative selling skills
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Set up new accounts, established customer credit, and set up payment methods
- Wrote sales contracts for orders obtained and submitted orders for processing
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers
- Managed over 30 Customer calls, provide great customerservice while maximizing profits
Inside Sales Representative
Rexel Inc
04.2013 - 07.2019
- Answered customers' questions regarding products, prices and availability
- Managed friendly and professional customer interactions
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Determined needs, delivered solutions and overcame objections through consultative selling skills
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Created and updated customer accounts with relevant information
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
Food Service Sergeant
US Army
07.2010 - 03.2018
- Maintained compliance with company policies and procedures for food safety, sanitation and quality
- Oversaw training of more than 16 team members
- Tracked food production levels, meal counts and supply costs
- Controlled labor hours and inventory costs through hands-on management and proactive changes
- Managed and ordered for a Food service Preparation Facility that handled a maximum of 1000 soldiers per meal per day
Mason/Laborer Worker
Weaver Masonry
03.2008 - 03.2010
- Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools
- Gathered and removed debris and discarded material upon final completion of construction project
- Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies
- Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects
Education
No Degree - Information Technology
ITT Tech
Harrisburg, PA12.2010
High School Diploma - undefined
Manheim Township High School
Manheim Township06.2008
Skills
- Opportunity Identification
- Daily Workflows
- Sales and Marketing Initiatives
- Microsoft Office
- Cross-Selling and Upselling
- Time Management
- Payment Processing
- Customer Service and Assistance
- New Business Development
- Team development
- Sales management
- Account management
Timeline
Assistant Branch Manager
Colonial Electric Supply
06.2023 - Current
Inside Sales Representative
Colonial Electric Supply
07.2019 - Current
Inside Sales Representative
Rexel Inc
04.2013 - 07.2019
Food Service Sergeant
US Army
07.2010 - 03.2018
Mason/Laborer Worker
Weaver Masonry
03.2008 - 03.2010
High School Diploma - undefined
Manheim Township High School
No Degree - Information Technology
ITT Tech
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