Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooks Jones

Arlington,VA

Summary

Dynamic leader and strategic thinker with a proven track record at Nordstrom with 21 years of leadership expereince. I always perform in the top of my peer group! I love to win! I have been recognized as Manager of the year in each of the divisions I have managed. I am known for developing talent. Love helping team members reach their full potential whether its teaching a seller to become a stylist or support Managers to develop their leadership skills and ways to improve their business.

Expert in strategic merchandise planning and fostering collaborative teamwork, I've transformed challenges into substantial growth and unparalleled team achievements. I know my skills would be a huge asset to your company as you start this new venture. I always give 100% to everything I do. I am great at developing partnerships to reach a common goal. I am never comfortable with average or ordinary. My goal is always to be extraordinary and go above an beyond in all ways. Getting out of my comfort zone is important for a leader to continue to grow and be challenged. I lead by example to set the tone for my team and other leaders.

Overview

18
18
years of professional experience

Work History

Stylist Program Manager

Nordstrom
Mclean, Va
06.2021 - Current
  • Support a team of 32 employees: 20 stylists, 11 stylist support staff, and a customer relationship coordinator.
  • My team created $24 Million in volume in 2023 which was a 54% pick up over last year.
  • I won an award for the biggest volume pick-up and the highest percent increase in the company in 2023.
  • Recruit sellers with stylist potential, and teach them how to build a styling business. Once they achieve certain metrics, they can be promoted to Premium Stylist. I will have three new Premium Stylists promoted in 2025.
  • Teach the selling class and the New Hire class for all new employees.
  • Mentor managers and assistant managers, teaching them how to run a successful business and to build the best team.
  • Network to promote my team to generate more appointments for them.
  • Strategize with each of my stylists to help them improve their volume and metrics.
  • Partner with the store manager on how to improve service in our store and launch new initiatives.
  • Support our designer teams to help them sell more, which helps us gain more brands and distribution.
  • Give feedback to our buyers on what we need for our Tysons customers.
  • Manage our Tysons Top Customer list, and help guide special experiences, and bring in special consignment packages from the different boutiques we partner with, like Dior. I have developed a plan and strategy to help our top customers get to their next spending level. Leveraging Fashion Week trips, in-store events, or events at Nordstrom around the country, consignment packages.
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Assisted in creating promotional campaigns to attract new customers.
  • Conducted research on current fashion trends and seasonal collections.
  • Managed social media accounts by posting content related to fashion trends.

Collectors Manager

Nordstrom
Mclean , VA
12.2016 - 06.2021
  • Managed Womans Designer Apparel for 5 years. $5 Million business. Ranked Number 8 in the entire company.
  • Built a great team of Designer Sellers and also encouraged sellers through out the store in non Designer areas to sell my product. More sucess will come from the whole store being involved.
  • Developed relationships with all 26 of my designer brands to help enhance our reputation in the designer world, and partnered with each brand to get our buy right and drive successful trunk shows to increase sales.
  • Facilitated keeping all of our designer areas and teams connected and informed about new products, brand launches, product knowledge meetings, and teaching teams to work together to give our designer customers the best experience.
  • Built a reputation for being a great partner in store, region and company.
  • Opened Akris and Brunello Cucinelli boutique from construction to opening parties. We currently are the number 1 Brunello boutique in the company, and our Akris boutique is number 2 in the country.
  • Maintained the highest visual standards, as is appropriate for a designer department.
  • Was recognized frequently at our monthly meetings for my superior performance and business.

Designer Shoe Manager

Nordstrom
Mclean, Va
11.2014 - 12.2016
  • Managed a $5 Million Designer Shoe floor
  • Rebuilt the team, only kept 2 of the original team, and hired 6 new employees.
  • Partnered with buyers and Designer Brands to make sure we had the right assortment and sizes.
  • Taught the store howe to sell Designer shoes
  • I was recognized as Designer Shoe Manager of the Year for my performance and my team's metrics.
  • I was able to get Christian Louboutin distribution added to our store based on our sales growth and my visit with their corporate team. Huge win for our store. It is our number 1 shoe brand in Woman's and Men's
  • Partnered with our Designer Handbags manager to cross-merchandise bags with the coordinating shoes. Huge win for both departments and customers loved it.

Rack Store Manager

Nordstrom
Boston, MA
09.2014 - 10.2015
  • Supported a Team of 50 employees $17 million rack
  • Developed new leaders to run different areas of my store..
  • Rack business is about getting new deliveries to the floor and organizing them in a way that customers can shop without assistance. We greet in the rack and are helpful, but not full service like our full-price stores.
  • Rack goals are to be clean, clutter-free, sized, organized, and have a fast and friendly checkout.
  • After a year, I decided to move back to Virginia; I wanted to be back in our Full Price stores and missed the relationship part of our business. The Rack is mostly about open, rational processes and daily rhythms to get as many units sold and out the door as possible. Great experience but a year was enough.

Assistant Men's Shoe Buyer

Nordstrom
Dallas, TX
01.2007 - 02.2009
  • We had 19 vendors and 18 stores in 3 states: Texas, Florida, and Georgia.
  • Took my communication skills and time management to the next level during my 2 years.
  • Negotiated pricing and delivery terms with suppliers.
  • Monitored inventory levels to ensure availability of products for customers.
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Researched potential new suppliers in order to find the best value for goods and services.
  • Created reports on supplier performance metrics such as quality, delivery times and cost savings initiatives.
  • Managed inventory control systems to track stock levels, deliveries and related information.
  • Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
  • Maintained supplier relationships to improve lead time, cost and quality.

Education

Bachelor in Psychology - Psychology

University of Mary Washington
Fredericksburg, VA
05-1999

Skills

  • Strategic Merchandise Planning
  • Team Leadership
  • Current Fashion Trends
  • Strategic Promotions Planning
  • Workforce Scheduling
  • Brand Strategy Development
  • Relationship Development Strategies
  • Collaborative Teamwork
  • Time Management
  • Problem-Solving Skills
  • Process Enhancement Initiatives
  • Employee Training
  • Strong Verbal Communication
  • Event Scheduling
  • Collaborative Team Leadership
  • Staff Training Programs
  • Decision-making
  • Goal setting
  • Multitasking

References

Business Reference 

Rickey Osorio SVP Regional Manager Nordstrom 305-778-5179

Hayat Ozer  Rack Store Manager Nordstrom 302-299-2704

Victor Marante Store Manager Nordstrom 305-213-6409

Taylor Gallart  Store Manager Aritzia 301-525-3687

Personal Reference  

Keri Day Marriott Chief Audit Executive 703-999-7629

Maureen Rioux  Buyer 703-216-6766

Anne Pringle Nyberg 734-645-5010

Timeline

Stylist Program Manager

Nordstrom
06.2021 - Current

Collectors Manager

Nordstrom
12.2016 - 06.2021

Designer Shoe Manager

Nordstrom
11.2014 - 12.2016

Rack Store Manager

Nordstrom
09.2014 - 10.2015

Assistant Men's Shoe Buyer

Nordstrom
01.2007 - 02.2009

Bachelor in Psychology - Psychology

University of Mary Washington

Similar Profiles

CREATE PROFILE
Brooks Jones