Brown
Muskogee,OK
Summary
Ambitious Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
17
17
years of professional experience
Work History
Nutrition Coordinator
Muskogee County Head Start
09.2017 - 04.2024
- Developed educational materials on various nutrition topics for both staff members and students, promoting informed decision-making regarding diet choices.
- Improved student outcomes by designing and implementing individualized nutrition plans tailored to their specific needs.
- Enhanced staff knowledge on nutrition topics through regular training sessions and workshops, resulting in better student care.
- Streamlined meal planning processes for efficient dietary management across various age groups and health conditions.
Receptionist
Integrity Pathways Mental Health Clinic
08.2020 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Program Manager
Golden Rule Industries Of Muskogee
03.2013 - 07.2017
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable employment for hard to place clients
Assistant Manager, Co-Manager, General Manager
Wendy's (LDF Food Group)
05.2007 - 10.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Science - Business Management
Connors State College
Warner, OK05.1987
Skills
- Menu development
- Nutrient Requirements
- Allergen awareness
- Operations Management
- Inventory Management
- Food Safety
- Cost Control
- Staff Scheduling
- Labor Management
- Customer Engagement
- Health Code Compliance
- Scheduling Coordination
- Employee Retention
- Order Management
- Purchasing
- Food Preparation
- Inventory control and record keeping
Accomplishments
Quality Assurance Award of Merit
High Achievement Award for Adherence to Company Policies and Procedures
High Achievement for Outstanding Customer Service
Highest Sales Growth and Profit Margin
Chosen as one of only four training facilities nationwide
Presidents Award Record Sales Week - Sales growth& surpassing budgeted sales & profits
Timeline
Receptionist
Integrity Pathways Mental Health Clinic
08.2020 - 02.2024
Nutrition Coordinator
Muskogee County Head Start
09.2017 - 04.2024
Program Manager
Golden Rule Industries Of Muskogee
03.2013 - 07.2017
Assistant Manager, Co-Manager, General Manager
Wendy's (LDF Food Group)
05.2007 - 10.2012
Associate of Science - Business Management
Connors State College
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