BROWN MARY
Griffin,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
22
22
years of professional experience
Work History
General Manager( 21 Yrs. Retired Called Back 3 Tim
Meyer Metz Restaurants LLC
08.2001 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Diamond Coordinator
Myer Metz Restaurants LLC
08.2001 - 08.2023
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Used job-related software to draft and finalize written correspondence and documentation.
Education
High School Diploma -
Coalton 12 Yr. School
Coalton, WV06.1963
Skills
- Sales Expertise
- Training and Development
- Facility Management
- Customer Experience
Timeline
General Manager( 21 Yrs. Retired Called Back 3 Tim
Meyer Metz Restaurants LLC
08.2001 - 08.2023
Diamond Coordinator
Myer Metz Restaurants LLC
08.2001 - 08.2023
High School Diploma -
Coalton 12 Yr. School
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