Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Tavarez

New York,NY

Summary

Hard working working and passionate young adult pursuing a position that presents professional challenges and uses interpersonal skills. Known for adaptability, reliability, and results-oriented mindset. Committed to leveraging these qualities to drive personal and team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Caseworker

Platnium Community Care
08.2024 - Current
  • Assist clients to complete applications for various immigrant benefits
  • Prepare and review applications for clients - help clients meet documentary requirements related to immigrant procedures
  • Maintain confidentiality of records and transactions between clients and agency
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments

Reimbursement Specialist

Novartis Pharmaceuticals
01.2023 - 01.2024
  • Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures
  • Leveraged technology to provide support and information about the insurance coverage of patients prescribed Novartis medicines
  • Delivered timely information to insurance representatives to resolve common and complex issues
  • Prepared proper documentation, notifications, and follow-ups in a timely and courteous manner

Direct Support Professional (DSP)

YAI
06.2022 - 04.2023
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding
  • Maintained clean, safe, and well-organized patient environment
  • Monitored clients to assess and report physical and behavioral changes to supervisors
  • Provided in-home patient care for developmentally disabled patients
  • Transported and accompanied patients to medical and dental appointments to provide support
  • Bathed, groomed, and assisted clients with daily living needs to maintain self-esteem and general wellness
  • Cooked and prepared meals for patients
  • Kept homes clean and neat with light housekeeping duties

Cashier/Sales Associate

Victoria's Secret & PINK
10.2019 - 05.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Ensured every customer I seen entering the store received a greeting
  • Trained new associates
  • Provided assistance to anyone when needed
  • Completed stock checks for myself and co-workers
  • Processed shipment
  • Assured various sizes were available on the sales floor and folded to Victoria's Secret's standards

Education

High School Diploma -

Randolph Academy
Randolph, NY
06-2020

Skills

    Bilingual - English and Spanish

    Customer service skills

    Organizational Skills

    Strong communicational skills

    Ability to multitask

    Ability to work under pressure

    Great time management

    Team player

    Problem solving skills

Timeline

Caseworker

Platnium Community Care
08.2024 - Current

Reimbursement Specialist

Novartis Pharmaceuticals
01.2023 - 01.2024

Direct Support Professional (DSP)

YAI
06.2022 - 04.2023

Cashier/Sales Associate

Victoria's Secret & PINK
10.2019 - 05.2022

High School Diploma -

Randolph Academy

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Brianna Tavarez