Bruce Bernal Gomez
Dedicated AmeriCorps Volunteer and Chick-fil-A Team Member with experience in educational support and food safety. Skilled in tutoring students and training team members on food handling procedures, ensuring compliance with safety standards. Strong background in customer service and time management, fostering a positive team atmosphere in fast-paced environments.
Work History
Restaurant Team Member
10 Months• Delivered exceptional customer service by addressing guest needs promptly and courteously.
• Maintained a professional look to ensure a professional and clean appearance
• Adapted to customers to give them the best experience from the establishment
• Adjusted service approach based on customer preferences to enhance their experience.
• Resolved customer complaints to ensure satisfaction and loyalty
• Followed the 2nd Mile rule by going above and beyond to assist customers.
• Supported training efforts for new employees by demonstrating safe food handling practices.
Volunteer
9 Months• Monitored student progress and implemented strategies for improvement
• Motivated students to take ownership of their education by setting goals and tracking their achievements
• Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
• Prepared and cooked food items according to recipes, ensuring quality and consistency
• Handled and stored food products properly to prevent contamination or spoilage
• Adhered to proper cleaning procedures for utensils, dishes, countertops, floors, etc
• Assisted in the training of new employees on food handling procedures and safety protocols