Bruce Bolander
Glendale,AZ
Summary
Confident training leader with demonstrated planning, organizational and leadership abilities focused in business development. Someone who is always looking for the next step, and is determined to accomplish their goals.
Overview
2
2
years of professional experience
Work History
Host
Mellow Mushroom Pizza Bakers
08.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed walk-in guests efficiently and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
Night Auditor
Marriott Vacation Club
04.2023 - 08.2023
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
Training Sales Manger
TEP Marketing
02.2022 - 01.2023
- Built long-lasting client relationships through excellent customer service
- Processed customer transactions
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Represented Non-Profit Charities
Education
GED -
Resilient Healthcare Academy
10000 N 31st Ave12.2023
Skills
- Team Collaboration
- POS Software
- Customer Service
- Up-selling Techniques
- Exceptional Communication
- Team Player Mentality
Accomplishments
- Achieved the Gold Sales Award by acquiring a certain amount of sales in a weeks time at TEP Makrketing
Timeline
Host
Mellow Mushroom Pizza Bakers
08.2023 - Current
Night Auditor
Marriott Vacation Club
04.2023 - 08.2023
Training Sales Manger
TEP Marketing
02.2022 - 01.2023
GED -
Resilient Healthcare Academy
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