Bruce B. R. Lewis
Pembroke Pines,FL
Summary
Effective Student committed to learning, developing skills in Emergency Room Technician and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
21
21
years of professional experience
Work History
Student
Barry University
Pembroke Pines, FL
08.2025 - 04.2026
- Participated in group discussions, contributing insights that fostered collaborative learning environments.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Increased student participation by incorporating group activities and peer feedback sessions.
- Administered advanced life support and emergency care in high-pressure situations.
Student
Barry University
Pembroke Pines
05.2025 - 08.2025
- Currently studying EMT:
Butler
Hyatt Ziva & Zilara
Montego Bay, Jamaica
11.2021 - 01.2023
- Check-in guests upon arrival
- Working with the front desk with guest issues an solutions
- Organize departures for guests
- Orientation of guests of the property
- Update guests on what guest service entails
- Serve breakfast, lunch and dinner to guests
- Make guests dinner reservations
- Clean guests room and make sure it is up to standard of the hotel
Customer Care Agent
National Pen
05.2021 - 11.2021
- Help customers with their order.
- Redo order if customer is not pleased with their order.
- Reply to email and reach out to customers to help resolve issues.
Collection Agent
National Pen
11.2020 - 02.2021
- Make outbound calls to collect on persons with outstanding account.
- Take incoming calls to offer customer service as well and process payment.
- Reply to emails from customer to offer assistance.
Butler
Iberostar Rose Hall Beach Resort
07.2019 - 03.2020
- Greet and checking in guests
- Help guests with making dining and entertainment arrangements, etc.
- Keeping guest rooms up to the hotel and guest standards
- Do special services to their room
- Cater to the guests every need
Customer Care
Alliance Tele Performance – Home Away Department
05.2019 - 07.2019
- Made reservations
- Offer Customer Service where needed.
Audio Visual Technician
View Point
Montego Bay, Jamaica
01.2019 - 04.2019
- Setting up stages, screens, lighting, projectors and any output devices.
- Worked with the following resorts - Hyatt, Sunscape, Royalton and Palmyra.
Coordinator
Secrets Resort & Spa
01.2010 - 01.2018
- Worked and coordinated activities
- Hosted and MC Shows
- Was also promoted to supervisor, where I oversaw my department day and night running, also planned events, did payroll and planned staffs’ schedule.
- Cross trained as the Manager on Duty for two (2) months
- - During this time, I handled guest’s complaints and problems
- - Dealt with staff’s problems
- - Oversaw the hotels night shift operations.
Customer Service Representative
ACS
01.2007 - 01.2008
- Assisting customers with their loan queries
Manager
Cyberbox Internet Cafe
11.2006 - 05.2007
Chemistry Lab Technician
Jamaica Bureau of Standard
06.2006 - 08.2006
- Chemistry Lab Testing of Chemicals
- Created a Database of the Chemical in the Lab
Trainee Doctor
St. Ann’s Bay Hospital
06.2005 - 08.2005
- Trainee Doctor, assist nurses, taking blood pressure, withdraw blood and take body temperature
Education
Paramedic - Health Care Management
Barry University
Miami, FL04.2026
EMT - Health Care Administration
Barry University
Miami, FL08.2025
High School Diploma - Medical Technology
Northern Caribbean University (NCU)
01.2010
Certificate - undefined
Holmwood Technical High School
06.2006
Certificate - undefined
York Castle High School
06.2005
Skills
- Microsoft Excel: Advance, Currently Used, Ten Years
- Microsoft Word: Advance, Currently Used, Twelve Years
- Print Shop: Intermediate, Currently Used, Ten Years
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Punctual and reliable
- Active listening
- Active learning
- Energetic and enthusiastic
- Computer skills
- Customer service
- Flexible schedule
- Team support
- Complex Problem-solving
- Ethical awareness
Timeline
Student
Barry University
08.2025 - 04.2026
Student
Barry University
05.2025 - 08.2025
Butler
Hyatt Ziva & Zilara
11.2021 - 01.2023
Customer Care Agent
National Pen
05.2021 - 11.2021
Collection Agent
National Pen
11.2020 - 02.2021
Butler
Iberostar Rose Hall Beach Resort
07.2019 - 03.2020
Customer Care
Alliance Tele Performance – Home Away Department
05.2019 - 07.2019
Audio Visual Technician
View Point
01.2019 - 04.2019
Coordinator
Secrets Resort & Spa
01.2010 - 01.2018
Customer Service Representative
ACS
01.2007 - 01.2008
Manager
Cyberbox Internet Cafe
11.2006 - 05.2007
Chemistry Lab Technician
Jamaica Bureau of Standard
06.2006 - 08.2006
Trainee Doctor
St. Ann’s Bay Hospital
06.2005 - 08.2005
Certificate - undefined
Holmwood Technical High School
Certificate - undefined
York Castle High School
Paramedic - Health Care Management
Barry University
EMT - Health Care Administration
Barry University
High School Diploma - Medical Technology
Northern Caribbean University (NCU)