Maintenance Supervisor with a strong record of decreasing emergency work orders by 35%. Expertise in technician training and safety compliance, leading to improved team performance and enhanced customer satisfaction.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Maintenance Supervisor
Cedar Point Apartments
Arlington
09.2021 - Current
Directed team of 4 maintenance technicians for 272-unit community, overseeing operations and scheduling.
Implemented preventative maintenance program, reducing emergency work orders by thirty-five percent.
Completed HVAC, electrical, plumbing, and appliance repairs, ensuring compliance with safety standards.
Conducted move-in/move-out inspections, achieving unit turnover within 3–5 days.
Trained new technicians on safety protocols, equipment operation, and customer service expectations.
Maintained detailed records of work orders, inventory levels, and equipment servicing.
Maintenance Technician
J. Allen Property Management
Houston
06.2018 - 08.2021
Executed routine and emergency maintenance for 350-unit property, covering HVAC, plumbing, electrical, and carpentry tasks.
Facilitated major renovations, including flooring installations, appliance upgrades, and interior painting.
Achieved 95% satisfaction rating by promptly responding to resident service requests.
Assisted supervisor in inventory tracking and vendor coordination to optimize operations.
Custodial Worker
Professional Janitorial Services
Houston
06.2017 - 07.2018
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Replenished supplies in restrooms and break rooms to ensure availability for staff.
Disposed of waste and recyclables following safety procedures and company guidelines.
Conducted regular inspections of facilities to identify maintenance needs or hazards.
Collaborated with team members to complete daily cleaning schedules efficiently.
Maintenance Technician
Champion Property Management
Houston
01.2017 - 07.2018
Performed routine maintenance on HVAC systems and plumbing fixtures.
Inspected properties for safety hazards and reported issues promptly.
Maintained accurate records of completed work orders and repairs.
Responded to tenant requests for repairs in a timely manner.