Bruce Coles

• Supervised daily warehouse operations to ensure efficient workflow and productivity.
• Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
• Trained and mentored staff on best practices in inventory management and equipment usage.
• Streamlined order fulfillment processes, improving accuracy and reducing turnaround time.
• Drove trucks From 1984-1996
• Driver Supervisor From 1996 - 2003

Night-shift Warehouse Supervisor From 2003 - 2025

• Monitored access points to ensure safety and security of personnel and equipment.
• Conducted regular patrols to identify potential security risks and maintain situational awareness.
• Collaborated with team members to enforce safety protocols during training exercises.
• Responded promptly to incidents, applying conflict resolution techniques to de-escalate situations.
• Trained new guards on standard operating procedures for effective surveillance and reporting.
• Developed improved checkpoint procedures, enhancing overall efficiency in security operations.
• Led security drills, ensuring preparedness and compliance with military regulations among unit members.
• Analyzed incident reports to identify trends, recommending adjustments for enhanced security measures.
• Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
• Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
• Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
• Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.

• Operated forklifts and pallet jacks to ensure efficient material handling.
• Loaded and unloaded trucks, verifying accuracy of shipments.
• Managed inventory using warehouse management systems for tracking stock levels.
• Assisted in receiving, stocking and distribution of merchandise.
• Maintained clean and organized work environment to enhance safety compliance.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Operated moving truck safely to deliver items to destination without nicks or scratches.