Bruce Coolbaugh
Horseheads,NY
Summary
Recently retired New York State Correctional Officer Sergeant with a 23+year background in corrections and 13 years in the United States Military. Adept at supervising the safety and security of staff members and multiple offenders in a Max A security prison. Skilled in conflict resolution techniques and quickly resolving problems. Excellent analytical and critical thinking abilities. Reliable and capable of managing and assessing situations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Sergeant
New York State Department Of Corrections
Elmira, NY
11.2018 - 05.2023
- Reported results of investigations with written observations and photographs, and produced final reports.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Maintained organized records of all information and material pertinent to open investigations.
- Testified under oath in administrative hearings and criminal court cases.
- Conducted safe and legal inspections and searches of property, vehicles and items.
- Wrote accurate and timely reports regarding emergency response calls.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Assisted in development of internal and external training presentations.
- Served on tactical specialty unit targeted at weapons and narcotics crimes.
General Topics Instructor
New York State Department Of Corrections
Elmira, NY
06.2006 - 07.2022
- Built relationships with students of all cultural, social and economic backgrounds.
- Tracked individual student progress and adjusted teaching methods to improve understanding of material.
- Selected curriculum and developed lesson plans based on class needs.
- Helped students succeed through coaching, mentoring and positive reinforcement.
- Completed documentation and maintained files.
- Instructed students of various backgrounds and learning styles by employing variety of instructional resources.
- Attended workshops on learning goals, classroom management, student motivation and engaging learning activities.
- Contributed to ongoing staff training sessions.
- Conducted training classes and demonstrated principles, techniques, procedures.
- Supervised students' use of tools and equipment, correcting misuse and advising on safety.
Defensive Tactics Instructor
New York State Department Of Corrections
Elmira, NY
06.2006 - 07.2022
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Oversaw ground training.
- Conducted training to improve officers' abilities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our profession.
Weapons Training Instructor
New York State Department Of Corrections
Elmira, NY
01.2010 - 11.2018
- Mentored new instructors on teaching strategies and standard procedures.
- Upheld company guidelines, compliance standards and quality control procedures.
- Assessed training requirements and devised effective class plans.
- Followed outlined syllabus with required topics.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Explained goals and expectations required of Officers.
- Evaluated Officer performance and training progress to determine additional training needs.
- Created training schedules.
- Observed equipment during simulations, testing and firing exercises to identify and correct systems malfunctions or operator errors.
- Controlled munitions inventory storage and distribution.
- Oversaw maintenance and repairs of weapons, control equipment and radar.
- Inspected and assessed weapons such as Colt AR-15, BLOC model 19, Remington 870P, and Smith & Wesson model 38.
- Reviewed personnel, recorded performance reports and addressed associated concerns.
- Attended emergency situations.
- Devised plans to employ chemical agents and techniques.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our profession.
- Conducted training on safe and effective use of various weapons.
Chemical Agents Instructor
New York State Department Of Corrections
Elmira, NY
01.2010 - 11.2018
- Replenished supplies and maintained equipment to support optimal productivity.
- Built and strengthened positive relationships with Officers.
- Remained calm and patient in emergency situations.
- Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Conducted training on safe and effective use of various chemical agents.
- Controlled munitions inventory storage and distribution.
Corrections Emergency Response Team (CERT)
New York State Department Of Corrections
Elmira, NY
04.2003 - 11.2018
- Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
- Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
- Updated emergency preparedness resource materials plan to comply with federal and state regulations.
- Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
- Created emergency situation status reports to discuss response and recovery efforts.
- Studied successful plans from other locations to assess opportunities to improve program operation.
- Inspected emergency facilities and equipment to maintain optimal functional capabilities in emergency situations.
- Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Correctional Officer
New York State Department Of Corrections
Elmira, NY
07.2000 - 11.2018
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Implemented proper techniques to apprehend escapees safely.
Infantryman (11B) (SSGT E6)
United States Army National Guard
05.1996 - 03.2005
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Patrolled restricted areas and authorized access for permitted personnel.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Led infantry team in combat operations, providing tactical guidance for individuals with varying strengths.
- Directed supporting gunfire to suppress enemy attacks and allow troops to maneuver within action area.
- Coordinated detailed operations with armor, artillery and air support units.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Managed receipt, storage and issue of mission-specific weapons and ammunition.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
Infantryman (11B)
United States Army
07.1991 - 07.1995
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Patrolled restricted areas and authorized access for permitted personnel.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Directed supporting gunfire to suppress enemy attacks and allow troops to maneuver within action area.
- Coordinated detailed operations with armor, artillery and air support units.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Managed receipt, storage and issue of mission-specific weapons and ammunition.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Carried out orders with precision from open and concealed positions.
- Fired and recovered anti-personnel and anti-tank mines.
- Established, camouflaged and maintained forward and support infantry positions.
- Executed long-range, precision fire from concealed areas and tactical checkpoints.
- Helped team carry out non-combat transitional, security and reconstruction operations.
- Support security, stability, transition and reconstruction operations
- Operated and maintained rifles, machine guns and hand grenades.
- Engaged targets during different types of combat situations.
- Set up and operated field communication equipment for infantry group.
Education
High School Diploma -
Elmira Free Academy
Elmira, New YorkSkills
- Multitasking
- Planning
- Armory and key control
- State and federal laws knowledge
- Restraint techniques
- Behavioral disorders familiarity
- Occupational hazards and safety precautions
- Courtroom practices familiarity
- First aid and CPR certified
- Excellent problem solver
- Leadership
- Friendly, positive attitude
- People skills
- Relationship building
- Decision-making
- Conflict resolution
- Critical thinking
- Surveillance monitoring
- Emergency response
- Search and seizure
- Evidence storage
- Perimeter monitoring
- Area canvassing
- Courthouse safety
- Defensive tactics
- Problem-solving abilities
Certification
- April 2023 NYS Department of State Armed Guard License
Timeline
Sergeant
New York State Department Of Corrections
11.2018 - 05.2023
Weapons Training Instructor
New York State Department Of Corrections
01.2010 - 11.2018
Chemical Agents Instructor
New York State Department Of Corrections
01.2010 - 11.2018
General Topics Instructor
New York State Department Of Corrections
06.2006 - 07.2022
Defensive Tactics Instructor
New York State Department Of Corrections
06.2006 - 07.2022
Corrections Emergency Response Team (CERT)
New York State Department Of Corrections
04.2003 - 11.2018
Correctional Officer
New York State Department Of Corrections
07.2000 - 11.2018
Infantryman (11B) (SSGT E6)
United States Army National Guard
05.1996 - 03.2005
Infantryman (11B)
United States Army
07.1991 - 07.1995
High School Diploma -
Elmira Free Academy
- April 2023 NYS Department of State Armed Guard License
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