Summary
Overview
Work History
Education
Skills
Timeline
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Bruce Doss

St Louis,MO

Summary

Dynamic sales professional with a proven track record at Pull Apart Motors, excelling in account development and closing deals. Recognized for consistently exceeding sales quotas and fostering strong client relationships. Expertise in contract negotiation and lead generation, driving business growth through effective sales strategies and exceptional customer assistance.

Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.

Overview

9
9
years of professional experience

Work History

Sales Agent

Pull Apart Motors
11.2020 - 02.2025
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Developed, maintained and utilized diverse client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Presented professional image consistent with company's brand values.
  • Negotiated prices, terms of sales and service agreements.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved or exceeded company-defined sales quotas.
  • Built diverse and consistent sales portfolio.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Sales Agent

Stone Mountain Toyota
01.2016 - 01.2020
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Developed, maintained and utilized diverse client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved or exceeded company-defined sales quotas.
  • Kept detailed records of daily activities through online customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.

Education

Associate of Science - Business Management

Harris Stowe State University
St Louis, MO
05-1988

GED -

Beaumont High
St Louis, MO
06-1987

Skills

  • Sales follow-up
  • Account development
  • Building rapport
  • Contract preparation
  • Client relations
  • Offering sales support
  • Networking
  • Contract negotiation expertise
  • Closing deals
  • New revenue streams
  • Sales strategy development
  • Sales training
  • Program promotion
  • Business development
  • Brand awareness
  • Lead generation
  • Performance tracking
  • Persuasion techniques
  • Customer assistance
  • Key relationship management

Timeline

Sales Agent

Pull Apart Motors
11.2020 - 02.2025

Sales Agent

Stone Mountain Toyota
01.2016 - 01.2020

Associate of Science - Business Management

Harris Stowe State University

GED -

Beaumont High

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Bruce Doss