Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bruce Hemphill II

Pensacola

Summary

Dynamic and highly motivated professional, excelling in time management and attention to detail. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining a clean, organized workspace. Adaptable and eager to learn, consistently achieving high accuracy in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Line Cook

Bavaria
11.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Delivery Courier

Self-employed
06.2020 - 01.2025
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.

Landscaper

Self-employed
04.2021 - 11.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Warehouse Driver

Energy Hardware
12.2018 - 05.2020
  • Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
  • Enhanced customer satisfaction with prompt and professional communication regarding order status and expected delivery times.
  • Coordinated effectively with dispatchers to receive updates about delivery schedules, route changes, and customer requests in a timely manner.
  • Improved warehouse efficiency by maintaining accurate inventory records and organizing stock for easy accessibility.

Customer Service Representative

West
04.2015 - 11.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Sports Medicine

Huntingdon College
Montgomery,AL

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization

Timeline

Line Cook

Bavaria
11.2024 - Current

Landscaper

Self-employed
04.2021 - 11.2024

Delivery Courier

Self-employed
06.2020 - 01.2025

Warehouse Driver

Energy Hardware
12.2018 - 05.2020

Customer Service Representative

West
04.2015 - 11.2018

No Degree - Sports Medicine

Huntingdon College

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