Dynamic professional with extensive experience in project management and loss mitigation. Skilled in mentoring teams, ensuring regulatory compliance, and enhancing service delivery to meet and exceed organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Inspector
Arizona Enviromental Specialists
Ahwatukee
09.2021 - 12.2025
Conducted thorough inspections of environmental compliance and safety protocols.
Evaluated and documented findings to ensure regulatory adherence.
Collaborated with cross-functional teams to address environmental concerns effectively.
Developed inspection checklists to streamline processes and improve accuracy.
Prepared reports detailing findings of inspections, investigations, and tests.
Managed multiple concurrent projects successfully while adhering strictly to deadlines.
Loss Mitigation Team Lead
Drystar Restoration
Mesa, AZ
08.2019 - 02.2021
Led loss mitigation initiatives, ensuring compliance with industry regulations and company policies.
Mentored team members on effective negotiation strategies and client communication techniques.
Developed streamlined processes for evaluating financial documents and assessing client eligibility.
Collaborated with cross-functional teams to enhance service delivery and client satisfaction rates.
Managed a high-performing loss mitigation team, ensuring adherence to company policies and federal regulations.
Mentored junior team members, fostering professional growth and development in the field of loss mitigation.
Loss Mitigation Team Lead
Copperstate Home Builders
Mesa, AZ
07.2014 - 04.2019
Analyzed loss data trends to identify areas for improvement in risk management strategies.
Implemented training programs to elevate team performance and adherence to best practices.
Facilitated conflict resolution between clients and stakeholders, maintaining positive relationships throughout the process.
Managed project timelines, ensuring timely completion of loss mitigation cases while optimizing resource allocation.
Streamlined internal processes for faster decision-making without compromising accuracy or compliance standards.
Carpenter Apprentice
Stewart and Sons Construction
Mesa, AZ
01.2010 - 03.2014
Assisted in framing and installation of structures using various hand and power tools.
Collaborated with senior carpenters to understand blueprints and project specifications.
Maintained a clean and organized workspace to ensure safety and efficiency on job sites.
Applied knowledge of building codes and regulations during construction tasks.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
Prepared materials accurately using hand and power tools to make precise cuts.
Assisted with movement of materials and equipment to job sites.
Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.