Bruce Kittles
Marlton,NJ
Summary
Leader, Consultant and Trainer. Recognized as a motivator, mentor, and engaged team member. Skilled SAP Consultant with over 15 years maintaining smooth reliable operations for SAP-branded solutions ranging from EEC to S/4 HANA. Committed to remaining apprised of all new and emerging technologies related to SAP's ecosystem. Known for broad technical knowledge and skill in maintaining superlative performance of all SAP-based business functions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Operations Manager
Airgas USA, LLC
Philadelphia, PA
07.2022 - Current
- Asked to transition to the larger flagship branch. Location has a larger team, warehouse and driver pool. More opportunities to oversee projects and train for excellence.
- Mentor and coached team members to ensure successful performance.
- Highly organized individual who is able to prioritize tasks while managing multiple projects simultaneously.
- Conduct data analysis to identify process improvements.
- Establish effective relationships with customers, vendors, and shareholders at all Organizational levels.
- Foster a collaborative environment between departments in order to ensure successful project completion.
Branch Operations Manager
Airgas USA LLC
Vineland, NJ
03.2021 - 07.2022
- Educate employees on proper use of Organization's products and systems.
- Conduct one-on-one coaching sessions with employees to develop their skills and knowledge.
- Provide guidance and training to new employees on the effective use of systems and processes related to branch operations.
- Managed daily activities of branch staff, ensuring all task are completed within established timelines.
- Utilized strong communication skills when interacting with clients or colleagues both verbally and written.
- Conducted data analysis to identify process improvements.
Inventory Control Supervisor
W.W. Grainger Industrial Supply
Mount Laurel, NJ
09.2018 - 03.2021
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Analyzed inventory data to identify trends and potential improvements.
- Trained staff on proper inventory management techniques and procedures.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory.
- Maintained updated records of all purchases made by the company including quantity purchased, and price paid.
- Facilitated cross-functional communication between departments regarding inventory needs and availability.
Area Branch Operations Manager
W.W. Grainger Industrial Supply
Mount Laurel, NJ
05.2014 - 09.2018
- Traveled outside the country to coached and trained team members in Mexico and Canada as they underwent their SAP go live start-up.
- Maintained an awareness of industry trends and changes in order to stay ahead of the competition.
- Conducted needs assessments to identify operational gaps and created tailored solutions to address them.
- Provided feedback and guidance to help employees increase their knowledge of operations processes.
- Oversaw daily operations activities such as scheduling shifts for employees, managing supplies inventory levels.
- Evaluated existing procedures regularly in order to improve efficiency and reduce overhead expenses.
- Managed inventory levels efficiently by forecasting demand accurately based on past data.
Education
Bachelor of Science - History
South Carolina State University
Orangeburg, SCSome College (No Degree) - Business Management
Camden County College
Blackwood, NJSkills
- Employee Development
- Compliance Reporting
- Cash Shipment Management
- Staff Supervision
- Safety Protocol
- Compliance Reviews
- Customer and Vendor Relations
- Strategic Planning
- Document Flow Coordination
- Delivery Fleet Management
- Relationship Building and Management
- Excels in Team Leadership
- Process Improvement
- Coaching and Mentoring
- Work Prioritization
- Business Development
- Relationship Building
- Customer Service
- Branch Operations Management
- Operational Reports
- Verbal/Written Communication
- Relationship Management
- Training and Development
- Operations Management
- Excellent Work Ethic
- Approachable
- Proficient in MS Office
- Attention to Detail
- Conflict Resolution
- Multi-Tasking Ability
- Strong Interpersonal Skills
- Client Relationship Management
- Excellent Communication Skills
- Dependable
- Customer Relationships
- Decision-Making
- Team Player
- Friendly
- Excellent Time Management Skills
- Project Management
Certification
- The Ultimate SAP S/4 HANA Course 2023: From Zero to Expert
References
References available upon request.
Timeline
Branch Operations Manager
Airgas USA, LLC
07.2022 - Current
Branch Operations Manager
Airgas USA LLC
03.2021 - 07.2022
Inventory Control Supervisor
W.W. Grainger Industrial Supply
09.2018 - 03.2021
Area Branch Operations Manager
W.W. Grainger Industrial Supply
05.2014 - 09.2018
Bachelor of Science - History
South Carolina State University
Some College (No Degree) - Business Management
Camden County College
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