BRUCE McCLAIN
Altadena,CA
Summary
Highly experienced in customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Specialist
Integrated Community Options North
08.2022 - Current
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Crafted Behavioral Intervention Plans for individual students.
- Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Sales Associate
Trader Joe's
05.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Signature Flight Support
Lead Line Technician
02.2017 - 06.2020
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely using [Type] equipment.
- Observed safety and privacy procedures in handling passengers' property.
Education
Associate of Arts - Digital Communications And Media
Pasadena City College
Pasadena, CAHigh School Diploma -
Pasadena High School
Pasadena, CA04.2003
Skills
- MS Office (Word, Excel, PowerPoint)
- Social Skills Group Leadership
- Multitasking Strengths
- Stockroom Upkeep
- Federal Aviation Regulations
- Materials Handling Safety Training
Accomplishments
- Certifications: Taser weapons training and certified, construction plumbing and
Certification
backhoe operator, SALMA behavioral management training
New Revelation Baptist Church, Pasadena, CA 2001 – 2003
NAACP Los Angeles Food Program, Los Angeles, CA 2002 – 2004
Los Angeles Urban League for Youth Professionals, Los Angeles, CA 2005 – 2008
Timeline
Behavior Specialist
Integrated Community Options North
08.2022 - Current
Sales Associate
Trader Joe's
05.2021 - 08.2022
Signature Flight Support
Lead Line Technician
02.2017 - 06.2020
Associate of Arts - Digital Communications And Media
Pasadena City College
High School Diploma -
Pasadena High School
backhoe operator, SALMA behavioral management training
New Revelation Baptist Church, Pasadena, CA 2001 – 2003
NAACP Los Angeles Food Program, Los Angeles, CA 2002 – 2004
Los Angeles Urban League for Youth Professionals, Los Angeles, CA 2005 – 2008
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