- Miniature Pianting
- Tinkering micro computing custom smarthome devices
- LED lighting
- Avid Reader
- Designing and Printing 3D Models
- Crafting and DIY Projects
- Strategy Games
- Video Gaming
- tabletop gaming
- Knife throwing
Bruce Pratte
Bristol,CT
Summary
Audio Visual engineer with deep expertise in AV system troubleshooting, CTS/Dante/Cisco/Crestron/Extron/Biamp/Shure/SynAudCon Certs, after 12 solid years experience in the industry. Experience as installation, service, closeout, onsite customer support, running the a/v department for a company that spans all of new england supporting coms for critical infrastructure locations. This is also wrapped inside of a breadth of diverse world experience anything from working in law enforcement, to the medical field, food service to construction and the fashion industry. I've done it all and I'm not afraid to do it all again.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Onsight Senior Collaboration Engineer(Eversource)
AVI-SPL
01.2023 - 09.2026
- Provided onsite support for vital events and services for high profile VIPs within Eversource.
- Configured, tested, inspected, commissioned all new A/V installations from vendor for Eversource for all of new england.
- Maintained robust video conferencing network via Cisco Control Hub and Microsoft Teams Rooms for the customer.
Onsite Collaboration Engineer(EverSource)
Adtech Systems
11.2020 - 01.2023
Field Engineer
Adtech Systems
11.2018 - 03.2020
- Installed and commissioned field systems, ensuring configuration matched client specifications and site requirements.
- Troubleshot hardware, software, and network issues to restore equipment performance quickly.
- Conducted preventive maintenance on deployed systems to reduce service interruptions and extend asset life.
- Coordinated site surveys and prepared technical documentation for accurate implementation planning.
Service Technician
Adtech Systems
07.2016 - 11.2018
- Diagnosed equipment faults and restored system performance through targeted troubleshooting.
- Installed and configured service systems according to technical specifications and site requirements.
- Performed preventive maintenance to reduce downtime and support reliable equipment operation.
- Documented service work, repairs, and parts usage in maintenance records.
Installation Technician
Adtech Systems
07.2015 - 07.2016
- Installed and configured electronic systems, ensuring accurate placement and proper functionality.
- Troubleshot wiring, connectivity, and device issues during field installations.
- Interpreted blueprints, schematics, and work orders to complete precise system setups.
- Calibrated equipment and verified performance through testing and quality checks.
Warehouse Manager
Adtech Systems
07.2014 - 07.2015
- Directed warehouse operations, aligning receiving, storage, and outbound flow with production schedules.
- Supervised inventory control processes, improving stock accuracy and location integrity.
- Implemented safety procedures, reinforcing compliance across shipping and material handling activities.
- Coordinated team schedules, ensuring consistent coverage for picking, packing, and dispatch.
Certified Nursing Assistant
Apple Valley Post Acute Rehab
10.2012 - 07.2014
- Monitored resident vital signs and reported condition changes promptly to nursing staff.
- Assisted residents with bathing, dressing, grooming, and daily personal care needs.
- Repositioned immobile residents to support comfort, safety, and skin integrity.
- Supported safe transfers using gait belts, wheelchairs, and bedside equipment.
Surety Bail Bondsman
Alliance Bail Bonds/Capital Bail Bonds
11.2010 - 11.2012
- Coordinated jail releases, court appearances, and transport logistics with law enforcement staff.
- Safeguarded company assets by conducting thorough risk assessments before issuing bonds.
- Assisted in locating fugitives, working closely with law enforcement to bring them back into custody as quickly as possible.
- Located people failing to appear in court.
Customer Service Representative
Otis Elevator Company
12.2008 - 08.2011
- Managed customer inquiries and service requests, ensuring accurate routing to appropriate field teams.
- Coordinated work orders, dispatch schedules, and follow-up communications for elevator service activity.
- Partnered with technicians and internal departments to support maintenance and repair coordination.
- Interpreted service priorities to align customer expectations with operational schedules.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
No Degree - Anthropology
Tunxis Community College
Farmington CTMultiple Certificates - Audio/acoustics/dsp Programming/roomspeaker Tuning
SynAudCon
OnlineHigh School Diploma -
Plainville High School
Plainville CtSkills
- Critical thinking
- Autodidactic
- 3-d printing
- Creative Writing
- System troubleshooting
- Multiple A/V certs CTS/Dante/Crestron/Biamp
- Audio DSP Programming(Isera/Audia/Bose)
- DMC-D NVX-D Dante 3 Shure certified CTS C6 Licensed
Certification
Crestron DMC-E/D NVX-D/N
Dante 3
Shure integrated Systems 2
Tesiraforte
Q0-sys 1
CTS
SynAudCon(Multiple)
Interests
Timeline
Onsight Senior Collaboration Engineer(Eversource)
AVI-SPL
01.2023 - 09.2026
Onsite Collaboration Engineer(EverSource)
Adtech Systems
11.2020 - 01.2023
Field Engineer
Adtech Systems
11.2018 - 03.2020
Service Technician
Adtech Systems
07.2016 - 11.2018
Installation Technician
Adtech Systems
07.2015 - 07.2016
Warehouse Manager
Adtech Systems
07.2014 - 07.2015
Certified Nursing Assistant
Apple Valley Post Acute Rehab
10.2012 - 07.2014
Surety Bail Bondsman
Alliance Bail Bonds/Capital Bail Bonds
11.2010 - 11.2012
Customer Service Representative
Otis Elevator Company
12.2008 - 08.2011
Multiple Certificates - Audio/acoustics/dsp Programming/roomspeaker Tuning
SynAudCon
No Degree - Anthropology
Tunxis Community College
High School Diploma -
Plainville High School