Bruce Pray
Naples,FL
Summary
Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive, encouraging, and optimistic by peers. I can be relied upon to help your team achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Trader Joes
Tallahassee, FL
03.2021 - 12.2022
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Orientation Leader
Florida State University
Tallahassee, FL
01.2020 - 07.2020
- Developed excellent communication and interpersonal skills in order to effectively interact with a wide variety of people
- Demonstrated strong organizational skills by preparing materials for presentations, organizing events, and creating agendas
- Led campus tours, sharing personal stories, and identifying important campus locations for students and families.
- Developed strong connections with students through active listening and empathetic communication skills.
Shift Manager
Mcdonalds
Naples, FL
01.2016 - 08.2018
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
Education
HUMANITIES IN COMMUNICATION -
Florida State University
Tallahassee, FL07.2022
Skills
- Sales and Marketing Methods
- Emotional Intelligence
- Data Analysis
- Business Process Modeling & Improvement
- ServSafe Food Manager
Certification
LinkedIn Excel Certified - 2021
Awards
Honor Roll
Reading
Reading 45 books this year
Timeline
Crew Member
Trader Joes
03.2021 - 12.2022
Orientation Leader
Florida State University
01.2020 - 07.2020
Shift Manager
Mcdonalds
01.2016 - 08.2018
HUMANITIES IN COMMUNICATION -
Florida State University