Bruce Preiss
Huntersville,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
43
43
years of professional experience
Work History
Asset Protection Associate
Walmart
04.2020 - Current
- Monitored surveillance systems to detect and address theft and safety incidents.
- Collaborated with team members to develop strategies for reducing shrinkage rates.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
Security/Call Center Representative
Verizon Wireless
03.2002 - 07.2019
- Delivered exceptional customer service by resolving inquiries and complaints efficiently.
- Developed comprehensive knowledge of Verizon Wireless products and services to assist customers effectively.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Military Police Platoon Sergeant
US Army
08.1982 - 08.2006
- Led training exercises to enhance team readiness and operational effectiveness.
- Participated in combat operations in Iraq, Kuwait, Bosnia and Croatia
- Developed and implemented standard operating procedures for unit operations.
- Mentored junior soldiers, fostering professional development and leadership skills.
- Coordinated logistics for equipment maintenance, ensuring mission preparedness.
- Maintained health, welfare and combat readiness of personnel within platoon.
Education
Associate of Science - Criminal Justice
Durham Technical College
Durham NC11-1992
Skills
- Safety compliance
- Leadership development
- Personnel management
- Detail-oriented
- Team Training
- Policy enforcement
- Compliance monitoring
- Risk assessment
- Crisis management
Timeline
Asset Protection Associate
Walmart
04.2020 - Current
Security/Call Center Representative
Verizon Wireless
03.2002 - 07.2019
Military Police Platoon Sergeant
US Army
08.1982 - 08.2006
Associate of Science - Criminal Justice
Durham Technical College