BRUCE SABALA
Silver Spring
Summary
Results-driven instructional designer with over 20 years of progressive experience in developing, implementing, and supporting complex training deliverables and technical solutions across government, private, and non-profit industries. Adept in utilizing various learning and development methodologies, overseeing developers, and managing client relationships. Motivates and influences project teams to deliver exceptional results in fast-paced, deadline-driven environments. Demonstrates ability to exceed goals and expectations for quality, schedule, and cost while implementing cutting-edge educational technology solutions. Thrives in collaborative settings, leveraging strong communication skills to foster effective partnerships between business and technical teams. Committed to continuous improvement and strategic planning to enhance deliverables and drive cost reduction.
Overview
28
28
years of professional experience
Work History
Chief Technology Officer
Chateau de Chloe
05.2023 - Current
- Managing relationships with technology vendors and partners, evaluating and selecting the most suitable solutions and services for 13 vacation rentals and event space in Tagaytay, Philippine region
- Accelerate the vacation and event rental initiatives to enhance services and processes for optimum efficiency utilizing online forms and automation services
- Oversee the development and implementation of scalable and secure automation of smart lock, surveillance technology and booking systems, software solutions and infrastructure of rental spaces
- Create and manage the technology budget, optimize resources and ensure cost-effective solutions
- Facilitate communications to build alignment of technology integration and its business needs with service team members
- Facilitated ongoing team development and growth through training and professional skills enhancement.
Lead Training Specialist
NAIAD/NIH
02.2021 - Current
- Design and Develop Storyline 360 mandatory E-Learning for NIAID staff: Engaging Federal Contractors, Navigating the Hiring Process for Supervisors, Building Respectful Inclusive Communication Environment (BRICE) and Individual Development Plan (IDP)
- Produce multimedia from audio, video, and animation for training deliverable for online and classroom deliverables
- Convert NIH paper-based compliance training to Storyline 360 eLearning format for digital delivery through the LMS and fast tracking NIH employee to meet job function compliance requirements
- Section 508 and Accessibility coordinator for eLearning and digital communication deliverables for the Workforce Development Branch (WDB)
- Introduce current instructional design processes and styles through application demos and create tutorials on Adobe Creative Suite, Captivate, and Articulate for E-learning deliverables
- Program Manager for the Learning Record Store (LRS) implementation to capture the participant's experience within the NIH/NIAID learning ecosystem
- Design the Learning Space classrooms for NIAID for remote, hybrid and classroom training by providing the cost estimates and benefits for technology requirements implementation
- Lead in the integration within the branch MS Forms, Power Apps, Power Automate, and Streams to increase workflow, training deliverables, and meet communicating project timelines
- Lead Developer in the creation of an online virtual tour experience of NIAID facilities and resources for new employees utilizing virtual and augmented reality tools and applications
- Review existing policies, provide guidance, and track professional development programs implementation on Diversity, Equity, Inclusion, and Accessibility (DEIA) training and best practices
- LMS administrator for mandatory annual training and track completion rates for NIAID employees
- Design and Develop Captivate eLearning modules for the Administrative Officer (AO) and Medical Officer (MO) onboarding program to maximize operational efficiency
- Creation of templates for print and digital products to reflect branding and accessibility standards for NIAID's target audience
- Monitored training effectiveness through observation and metrics analysis.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
- Prepared budget for training programs and workshops, using Adobe Creative Cloud and Storyline.
- Identified mandatory and developmental training programs to address competency gaps to meet specific training needs.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed job-specific competencies and performance standards.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Worked with vendors to customize courseware to accommodate business needs.
Adjunct Faculty Instructional System Designer
Columbia Association
09.2019 - Current
- Design and Develop E-learning templates in Articulate 360 and Rise to increase workflow production of online courses
- Design and Develop the following E-learning course: Produce audio and video content for: Years of Service, Customer Experience Day, HR Operations Staff Introduction, Corrective Actions Delivery tutorial, and Timesheet Management Process
- Design and Develop Power Points Presentation and Participant Guide for Team Leader Series
- Produce interactive pdfs Dayforce Reference Guide for Team Members and Team Leaders containing infographics, video tutorials, and hyperlinks to attain proficiency with Dayforce application
- Design templates and graphics for job aids and presentations for print and online distribution within the organization using the Microsoft Suite
- Content Management for eLearning Supervisor Onboarding curriculum
- Provide technical guidance in resolving LMS SCORM or other issues revolving around Articulate 360 and Rise production files
- Produced and edited animation, video, and audio to scaffold e-learning deliverables
- Assist in the design and development of Ceridian Dayforce Learning LMS home page and user interface
- Collaborated with clients to determine project specifications and scope.
- Provided technical leadership to team members during system design.
Training Specialist
U.S. Census Bureau
09.2016 - 02.2021
- Provide technical guidance and communications to streamline the continuation of educational content via Microsoft Teams, Skype for Business and WebEx training events that span across various regional offices of the Census Bureau during the Covid-19 crisis
- Conduct the ADDIE framework process in designing and developing the educational and training programs that are cost effective and efficient for the sponsors target audience
- Established E-Learning templates and guidelines that adhere to Section 508 and SCORM guidelines that coordinate and improve workflow for Instructional System Specialist and Training Specialist in course development
- Analyze online learning problems that can be efficiently and effectively supported by utilizing the appropriate 4 levels of Interactivity to maximize the learning experience
- Provide video, audio, and audio production to scaffold e-learning deliverables
- Prepare the planning, coordinating, developing, review or evaluating the objective of the total training program that encompasses Kirkpatrick training evaluation process
- Advice key stakeholders and program managers on all aspects of policy, planning, review and research on the life cycle of each stage of the instructional or training development as necessary
- Develop innovative and effective methods for instructional and training programs improvements or recommend appropriate revisions to meet target audience objectives
- Facilitate the training for Instructor Led Training and Web Based Training for Regional Survey Managers and Field Supervisors
- Project Lead for the Field Supervisor and Regional Survey Manager Onboarding Program
- Coordinate a Monthly Lunch and Learn Program that encompasses on the building of professional skills and knowledge to solving E-learning design and development problems involving graphics, video, and audio production
- Contributed to the designing and development of department webserver as an LMS alternative to E-learning content deployment
- Acts as a consultant for budgeting hardware and software acquisitions for Survey Training Branch
Senior Instructional System Designer
Windwalker Inc.
05.2015 - 09.2016
- Company Overview: United States Postal Inspector Service
- Determine the requirements for specific courses and their relative priority in view of time and resources available, projected schedules, and relationship to the objectives of the total training program
- Delivered, implemented, and evaluated blended learning solutions following ADDIE processes in accordance with USPIS policies and procedures to meet FLETA accreditation guidelines
- Designed and developed three major course programs involving instructional interactions and simulations from their functional specifications within the fiscal year to meet Train-the-Trainer and Pilot Course delivery
- Conducted Analysis Report and Revision Reports of USPIS In-Training Course to ensure they are current for training delivery
- Coordinate with program managers, project manager and vendors to develop and construct Train the Trainer sessions, Facilitator Guides, Participant Guides and end user presentation solutions
- Implemented process improvements for Design Team use of Adobe Creative Cloud, MS Office: Word, Excel, and Power Point, and Adobe Captivate, Presenter and Connect
- Conduct thorough and ongoing needs analysis and evaluation of training to support sustainable training curriculum, learning strategies, educational policies, or courseware standards
- Manage the Design and Development for the Virtual Classroom Training Curriculum for the Postal Inspectors and General Analyst
- Designed and developed instructional materials for e-learning, Virtual Instructor Led Training, and Classroom Instructor-Led Training, and Computer Base Training
- Captured and edited video for integration into PowerPoint and e-learning courses
- Quantify the effectiveness and efficiency of the training program through Kirkpatrick’s Level 1-3 evaluation
- Conduct analysis on test questions, results and how they connect to the learning objectives and task objectives
- United States Postal Inspector Service
Instructional System Designer
Computer Technologies Consultant
01.2015 - 04.2015
- Company Overview: Contract- AOL
- Developed prototypes and storyboards for eLearning courses that reduced course development time
- Designed custom-eLearning courses tailored to client needs using reality-based scenarios, interactives and simulations
- Conduct Train the Trainer sessions for training initiatives and occasionally deliver training to call center agents
- Monitor feedback from internal and external customers to identify areas of opportunity to improve quality and effectiveness of help articles and training/communications content
- Apply strategic creativity and process management skills to revitalize instructional content using visual elements
- Contract- AOL
Instructional Designer I Curriculum Developer
Judge Group
06.2014 - 01.2015
- Company Overview: Contract - National Automobile Dealers Association
- Develop or revise the specific content, organization, style, format, emphasis, and treatment of each segment of the instructional courses or systems with current technology available
- Collaborate with various SME and departments to obtain current data on car and truck dealership practices
- Develop classroom and distance learning training courses based on needs and skills level assessment
- Edit and create a total of 50 facilitator and participants guide and presentations for Instructor Lead Training
- Design instructional aids for stand-alone or instructor-led classroom or online use
- Train the Trainer on the use of advance instructional technology delivery of their content
- Manage project timeline and resources to ensure deliverables are complete within scope
- Contract - National Automobile Dealers Association
Operation Service Manager| Instructor
American Red Cross
01.2011 - 01.2013
- Document and monitor all training for blood collection staff and ensure they are up to date within the LMS
- Measure effectiveness of curricula and employ SMART goals for blood collection teams
- Coaching by identifying and resolves problems related to productivity, workflow, and customer relations
- Implements, interprets and enforces organizational, departmental policy, procedures and guidelines
- Ensure Quality Assurance of inventory, products, and practices in compliance with Current Good Manufacturing Practice (CGMP)
- Deliver classroom training from printed, online and other materials to blood collection teams in the field
- Generate Reports on collection staff daily productivity concerning blood collections
- Manage, validate and integrate feedback, assessments and course evaluations in trainings
Field Operations, Group Lead | Trainer
Quest Diagnostics
01.2003 - 01.2009
- Research, design, develop and facilitate Specimen Collection and Processing for new hire and annual training that are efficient, engaging and cost effective
- Evaluated the effectiveness of courses using Kirkpatrick's 4 levels of Evaluation
- Write, edit and maintain technical documentation including training documents, specifications, processes, standardize forms, workflows, quick reference cards, in print or online
- Created and delivered 60 hours of systems training for Lab Support employees resulting increased productivity and 80% staff cross-trained in phlebotomy, specimen processing and front desk duties
- Employ and direct staff to the principles and processes for providing customer and personal services
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Generate work schedule and assignments for staff members between specimen processing & phlebotomy
Hospital Corpsman | Education and Training Facilitator
US NAVY
01.1997 - 01.2003
- Facilitate training materials, user guides, presentations, job aides, and learning activities Chemical, Biological, Incident Response Force USMC and USN personnel
- Administer treatment to casualties resulting from chemical, biological, radiological, nuclear, or high-yield explosive incident from contaminated or decontaminated area
- Update database-tracking tool for operational medical readiness compliance for the USMC/USN
- Conduct the education and training of 200 Marines and Sailors for CPR certification
- Preceptor for Emergency Management Treatment and clinical nursing skills for new hospital corpsman
- Provide Sick call screening and treatments for Marines and Sailors with minimal supervision
- Preceptor for new Nurses and Hospital Corpsman in the following departments: Intensive Care Unit, Medical/Surgery, and Family Practice
Education
PhD - Education with a Specialization in Educational Technology
Walden University
Minneapolis, MN01.2022
Master of Science - Instructional Design & Technology (MS IDT)
Walden University
Minneapolis, MN01.2014
Post Baccalaureate Certificate - Instructional Design & Technology
Walden University
Minneapolis, MN01.2013
Bachelors Fine Arts (BFA) - Visual Communication
American Continental University
Hoffman Estates, IL01.2013
Associates of Applied Science (AAS) - Graphic Design
Tidewater Community College
Portsmouth, VA01.2000
Skills
- Online Learning Development
- Educational Technology
- Instructional System Design
- SCORM Compliance Knowledge
- Section 508 /Accessibility
- Training Evaluation Proficiency
- Project Management
- Efficiency Improvement
- Training Facilitation
- Operations Management
- Management Training
- Multi-Media Production
- Adobe Creative Suite
- Microsoft Office Suite
- Adobe Captivate
- Storyline 360
- Augmented Reality
- Workflow Automation
Software And Skills
- Microsoft Office
- Adobe Creative Suite
- E-Learning
- Video and Photography
- Word
- Photoshop
- Adobe Captivate
- Fashion Photography
- Excel
- Illustrator
- Storyline 360
- Portrait Photography
- Power Point
- InDesign
- Camtasia
- Product Photography
- Outlook
- Dream Weaver
- WebEx
- Commercial Photography
- Planner
- Premier Pro/After Effect
- Zoom
- Studio Lighting
- One Drive
- After Effect
- Documentary Videos
- Power Apps
- Audition
- Product Videos
- Power Automate
- Animate
- Tutorial Videos
- Teams
- Character Animator
- Webinars
- Visio
- Dimension
- Testimonials Videos
Areas Of Knowledge
- E-learning / SCORM
- Project and Program Management
- Performance Improvement / Training
- ILT, vILT, CBT, WBT
- Kirkpatrick Training Evaluation
- Educational Technology
- Storyboarding / Rapid Prototype
- Organizational Development
- Section 508 / Accessibility
- Instructional System Design
- Multi-Media Production
- Leadership / Management Training
Timeline
Chief Technology Officer
Chateau de Chloe
05.2023 - Current
Lead Training Specialist
NAIAD/NIH
02.2021 - Current
Adjunct Faculty Instructional System Designer
Columbia Association
09.2019 - Current
Training Specialist
U.S. Census Bureau
09.2016 - 02.2021
Senior Instructional System Designer
Windwalker Inc.
05.2015 - 09.2016
Instructional System Designer
Computer Technologies Consultant
01.2015 - 04.2015
Instructional Designer I Curriculum Developer
Judge Group
06.2014 - 01.2015
Operation Service Manager| Instructor
American Red Cross
01.2011 - 01.2013
Field Operations, Group Lead | Trainer
Quest Diagnostics
01.2003 - 01.2009
Hospital Corpsman | Education and Training Facilitator
US NAVY
01.1997 - 01.2003
Master of Science - Instructional Design & Technology (MS IDT)
Walden University
Post Baccalaureate Certificate - Instructional Design & Technology
Walden University
Bachelors Fine Arts (BFA) - Visual Communication
American Continental University
Associates of Applied Science (AAS) - Graphic Design
Tidewater Community College
PhD - Education with a Specialization in Educational Technology
Walden University
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