Bruna Ragona
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Seeking role that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Activity Specialist
After School All Stars
09.2021 - Current
- Maintained and ordered supplies for activities.
- Planned and oversaw implementation of special activities and trips.
- Developed and implemented themes and activities for children between ages of 6 and 13.
- Kept accurate and organized program and individual child records.
Assistant to Radio Station Manager
Talking Alternative Broadcasting
08.2021 - 11.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and weekly meetings.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Trained interns in correct procedures and reporting requirements.
Retail Sales Representative
Live! Flagship
08.2020 - 08.2021
- Welcomed customers and provided assistance in locating and purchasing products.
- Increased sales by offering advice on purchases and promoting additional products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Barista
Starbucks
11.2018 - 02.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained supply levels in counter and customer areas to meet typical demands.
Education
Bachelor of Arts - English
Queens College of The City University of New York
Flushing, NY06.2022
Skills
- Hospitality and Professionalism
- Product and Service Knowledge
- Customer Assistance
- Stocking and Replenishing
- Communications Strategies
- Food Serving and Preparation
- Safe Work Practices
- Teamwork and Collaboration
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Activity Specialist
After School All Stars
09.2021 - Current
Assistant to Radio Station Manager
Talking Alternative Broadcasting
08.2021 - 11.2022
Retail Sales Representative
Live! Flagship
08.2020 - 08.2021
Barista
Starbucks
11.2018 - 02.2020
Bachelor of Arts - English
Queens College of The City University of New York