Dynamic and detail-oriented Volunteer Moderator at Arts & OCs Amino + Discord Servers, skilled in conflict resolution and community engagement. Successfully enhanced user experience by implementing effective moderation strategies and fostering a respectful online environment. Proven ability to analyze user feedback and drive content quality through meticulous proofreading and creative content development.
Overview
8
8
years of professional experience
Work History
Volunteer Moderator
Arts & OCs Amino + Discord Servers
01.2018 - Current
Moderated discussions to maintain community standards and foster respectful interactions.
Enforced guidelines and handled conflicts to ensure a positive user experience.
Collaborated with team members to develop and implement engagement strategies.
Analyzed user feedback to identify trends and recommend improvements for community growth.
Trained new moderators on best practices for conflict resolution and community management.
Developed content moderation processes that enhanced compliance with platform policies.
Monitored chat activity using moderation tools to safeguard against inappropriate content.
Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
Collaborated with fellow moderators to create a safe, inclusive online environment for users.
Fostered a culture of respect among users by modeling positive communication skills and promoting constructive dialogue.
Edited and reviewed content for grammar, spelling and punctuation.
Edited and revised wide array of content for accuracy, clarity and consistency.
Researched topics to create accurate and engaging content.
Suggested improvements to content to enhance quality and accuracy.
Drove accuracy of content through careful proofreading and fact-checking.
Acquired in-depth knowledge of content areas to provide effective edits.
Selected relevant images to accompany content for maximum impact.
Enhanced user experience by addressing and resolving conflicts in online forums.
Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
Analyzed user data to identify trends and proactively address potential issues within the community.
Proactively identified potential sources of friction within the community and implemented measures to prevent escalation into larger issues.
Streamlined the reporting process for offensive or inappropriate content, enabling faster response times from moderators.
Education
High School Diploma -
East Hill Academy
Pensacola, FL
Skills
Negotiation
Influencing skills
Cross-cultural communication
Assertiveness
Team collaboration
Collaboration
Attention to detail
Stress tolerance
Critical thinking
Adaptability and flexibility
Quality control
Teamwork
Teamwork and collaboration
Problem-solving
Problem-solving abilities
Multitasking
Strong attention to detail
Writing skills
Reliability
Multitasking Abilities
Creative thinking
Effective communication
Decision-making
Planning and coordination
Relationship building
Visual design
Self motivation
Task prioritization
Originality and creativity
Text writing
Content development
Story and content idea development
Problem-solving aptitude
Fact-checking
Desktop and laptop computers
Proofreading
Error correction
Graphics and photo imaging
Professionalism
Goal setting
Conflict resolution
Analytical thinking
Active listening
Accomplishments
Achieved discovering Alt Accounts quickly and effectively helping with context clues, moderator confirmation, and strong senses.
Documented and resolved an Alt Account issue lurking in several communities which led to peace (even if it's short-term).
Interests
Music
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Creating digital artwork using software like Medibang
Drawing and Painting
Blogging
Creative Writing
Student of the Year 2010
It sadly wasn't documented online, but I received Student of the Year (2010) at Myrtle Grove Elementary School in Pensacola, FL. I was in 5th grade.