Summary
Overview
Work History
Education
Skills
Timeline
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Brunette Louissaint

Miami

Summary

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Amazon
03.2018 - 05.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Customer Service Representative

Iqor
08.2019 - 12.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Education

High School Diploma -

Miami Edison Senior High School
Miami, FL
06.2017

Skills

  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Clear Communication
  • Problem-Solving
  • Sorting and Labeling
  • Material Handling

Timeline

Customer Service Representative

Iqor
08.2019 - 12.2020

Warehouse Worker

Amazon
03.2018 - 05.2023

High School Diploma -

Miami Edison Senior High School

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Brunette Louissaint