Proven track record reflects dedication to continuous professional development via skill refinement and adoption of innovative technologies in various positions
Overview
14
14
years of professional experience
Work History
Assistant Residency Coordinator
SUNY Downstate
Brooklyn, NY
12.2020 - 03.2024
Streamlined residency program schedules to enhance communication between faculty and residents.
Coordinated cross-departmental communication to optimize residency program operations.
Facilitated effective dialogues among faculty and residents for improved program efficiency.
Coordinating Manager
Health and Hospitals Corporation
New York, New York
01.2012 - 01.2016
Diagnosed and resolved network connectivity problems swiftly and efficiently.
Collaborated with team members to enhance IT support processes and documentation.
Managed helpdesk tickets, prioritizing support requests for timely resolution.
Tackled troubleshooting and problem resolution to support end-user technical issues.
Reviewed requests for service to resolve IT difficulties, documenting, and fielding tickets to improve problem resolution.
Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Used remote login tools to assist clients with technical and product questions.
Licensed Real Estate Agent
Century 21
Holmdel, New Jersey
07.2010 - 03.2013
Guided clients through buying and selling residential properties.
Negotiated contracts and agreements on behalf of clients.