Bruno Flores
Framingham,MA
Summary
Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.
Overview
11
11
years of professional experience
Work History
Student Intern
Framingham State University Admissions Office
Framingham, MA
03.2022 - Current
- Was a person who help create a project in Framingham state university
- Idea manager
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Collaborated with stakeholders in creating marketing and branding materials.
- Assessed company operations for compliance with safety standards.
- Cleaned and organized classrooms, materials and supplies.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
- Developed and monitored social media content to create engagement and followers.
- Created status reports on operational activities.
Restaurant Waiter
Teacher
Framingham, MA
01.2022 - Current
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional service to high volume of daily customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
- Participated in special events such as banquets or catering functions held outside the restaurant premises.
Bakery Counter Staff Member
Teacher
Framingham, MA
01.2022 - Current
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Packaged bakery items for customers and operated cash register to complete sales transactions.
- Placed special orders or called other stores to find desired items.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Measured ingredients into mixing bowl following recipe instructions.
- Resolved customer complaints promptly and professionally in accordance with company policy.
Babysitter
Myself
Framingham, MA
01.2014 - 01.2024
- Took care of kids
- Organized creative activities to develop children's physical, emotional and social growth.
- Met and communicated regularly with parents to discuss children's activities and development.
- Organized various activities, games, crafts and outings to keep children entertained.
- Tutored children in multiple school subjects to boost educational performance.
- Enforced rules to teach good manners and maintain safe environment.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Led hands-on activities consistent with child's interests and skills.
- Engaging in age-appropriate activities like reading stories or playing games.
- Completing light housekeeping tasks such as tidying up toys and books.
Gaming Attendant
Teachers
Framingham, MA
01.2023 - 03.2023
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Monitored patrons and equipment during rides to prevent accidents.
- Provided physical assistance to visitors getting onto and off of rides.
- Booted unruly and potentially endangering patrons from rides and amusement park.
- Assisted with promotional campaigns by distributing marketing materials throughout the store.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Student Ambassador
Teachers
Framingham, MA
- Provided peer advising and presentations for students to describe value of higher education.
- Responded to inquiries from potential applicants via email or telephone regarding admissions processes, financial aid options and other relevant topics.
- Conferred with production or support personnel to produce or coordinate advertisements or promotions.
- Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
- Compiled data related to applications received from various sources.
- Answered incoming calls from prospective students inquiring about admissions requirements and deadlines.
- Coordinated visits of high school counselors to promote university programs.
- Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
- Provided guidance to newly admitted students on course selection and other matters related to student life.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Assisted in coordinating events such as commencement ceremonies, athletic competitions.
- Supported new students by providing directional information and participating in orientation.
Student Banquet
Teacher
, MA
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Culinary Arts
Joseph P. Keefe Technical School
Framingham, MA05-2024
Skills
- Word Processing
- Database Entry
- Correspondence Management
- Operations Support
- Billing and Coding
- Project Coordination
- Team Collaboration
- Outstanding Organizational Skills
- Analytical Mindset
- Report Creation
- Machine Learning
- Excellent Listener
- Adaptability
Timeline
Gaming Attendant
Teachers
01.2023 - 03.2023
Student Intern
Framingham State University Admissions Office
03.2022 - Current
Restaurant Waiter
Teacher
01.2022 - Current
Bakery Counter Staff Member
Teacher
01.2022 - Current
Babysitter
Myself
01.2014 - 01.2024
Student Ambassador
Teachers
Student Banquet
Teacher
Culinary Arts
Joseph P. Keefe Technical School
Similar Profiles
Eva PottsEva Potts
Resident Assistant at Framingham State University Admissions OfficeResident Assistant at Framingham State University Admissions Office
Madison InmanMadison Inman
Tour Guide at Indiana State University Admissions OfficeTour Guide at Indiana State University Admissions Office
Shane TottenShane Totten
Student Worker at Glenville State University Admissions OfficeStudent Worker at Glenville State University Admissions Office