Bruno Flores
Framingham,MA
Summary
Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.
Overview
11
11
years of professional experience
Work History
Student Intern
Framingham State University Admissions Office
Framingham , MA
2022.03 - Current
- Was a person who help create a project in Framingham state university
- Idea manager
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Collaborated with stakeholders in creating marketing and branding materials.
- Assessed company operations for compliance with safety standards.
- Cleaned and organized classrooms, materials and supplies.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
- Developed and monitored social media content to create engagement and followers.
- Created status reports on operational activities.
Restaurant Waiter
Teacher
Framingham , MA
2022.01 - Current
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional service to high volume of daily customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
- Participated in special events such as banquets or catering functions held outside the restaurant premises.
Bakery Counter Staff Member
Teacher
Framingham , MA
2022.01 - Current
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Packaged bakery items for customers and operated cash register to complete sales transactions.
- Placed special orders or called other stores to find desired items.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Measured ingredients into mixing bowl following recipe instructions.
- Resolved customer complaints promptly and professionally in accordance with company policy.
Babysitter
Myself
Framingham , MA
2014.01 - 2024.01
- Took care of kids
- Organized creative activities to develop children's physical, emotional and social growth.
- Met and communicated regularly with parents to discuss children's activities and development.
- Organized various activities, games, crafts and outings to keep children entertained.
- Tutored children in multiple school subjects to boost educational performance.
- Enforced rules to teach good manners and maintain safe environment.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Led hands-on activities consistent with child's interests and skills.
- Engaging in age-appropriate activities like reading stories or playing games.
- Completing light housekeeping tasks such as tidying up toys and books.
Gaming Attendant
Teachers
Framingham , MA
2023.01 - 2023.03
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Monitored patrons and equipment during rides to prevent accidents.
- Provided physical assistance to visitors getting onto and off of rides.
- Booted unruly and potentially endangering patrons from rides and amusement park.
- Assisted with promotional campaigns by distributing marketing materials throughout the store.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Student Ambassador
Teachers
Framingham , MA
- Provided peer advising and presentations for students to describe value of higher education.
- Responded to inquiries from potential applicants via email or telephone regarding admissions processes, financial aid options and other relevant topics.
- Conferred with production or support personnel to produce or coordinate advertisements or promotions.
- Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
- Compiled data related to applications received from various sources.
- Answered incoming calls from prospective students inquiring about admissions requirements and deadlines.
- Coordinated visits of high school counselors to promote university programs.
- Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
- Provided guidance to newly admitted students on course selection and other matters related to student life.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Assisted in coordinating events such as commencement ceremonies, athletic competitions.
- Supported new students by providing directional information and participating in orientation.
Student Banquet
Teacher
, MA
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Culinary Arts
Joseph P. Keefe Technical School
Framingham, MA2024-05
Skills
- Word Processing
- Database Entry
- Correspondence Management
- Operations Support
- Billing and Coding
- Project Coordination
- Team Collaboration
- Outstanding Organizational Skills
- Analytical Mindset
- Report Creation
- Machine Learning
- Excellent Listener
- Adaptability
Timeline
Gaming Attendant
Teachers
2023.01 - 2023.03
Student Intern
Framingham State University Admissions Office
2022.03 - Current
Restaurant Waiter
Teacher
2022.01 - Current
Bakery Counter Staff Member
Teacher
2022.01 - Current
Babysitter
Myself
2014.01 - 2024.01
Student Ambassador
Teachers
Student Banquet
Teacher
Culinary Arts
Joseph P. Keefe Technical School
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