Bruno Plaisance
Deer Park
Summary
Dynamic team lead with a proven track record in enhancing operational efficiency, training development, and conflict resolution. Committed to fostering positive team dynamics and driving service delivery excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ACCESSIONING DEPARTMENT TEAM LEAD
NORTHWELL HEALTH
New Hyde Park
05.2013 - Current
- Led daily operations and ensured team alignment with organizational goals.
- Facilitated training sessions to enhance staff skills and knowledge.
- Coordinated departmental workflows to improve efficiency and service delivery.
- Resolved conflicts and promoted a positive team environment among staff members.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Education
Some College (No Degree) - Liberal Arts
Queensborough Community College
Oakland Gardens, NYSkills
- EPIC charting
- Flow coordination
- Training facilitation
- Team leadership
- Conflict resolution
- Customer service
- Workflow optimization
- Effective communication
- Team building
Languages
French
Elementary
Certification
Allen School Medical assistant Certify
Timeline
ACCESSIONING DEPARTMENT TEAM LEAD
NORTHWELL HEALTH
05.2013 - Current
Some College (No Degree) - Liberal Arts
Queensborough Community College