Bruno Ventura
Swansea,MA
Summary
Dedicated Supervisor with record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring quality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Outreach Administrator of Operations
Bristol County Sheriff's Department
03.2018 - Current
- Provide management and supervision of all youth case managers and mentors
- Leading operational strategy innovation
- Tasked with direct oversight of all staff and wrap around services, including probation and court magistrate.
- Monitored program performance, identifying areas of improvement and implementing necessary changes.
- Managed budgets and financial reporting, ensuring accurate allocation of funds for various outreach initiatives.
- Served as a liaison between the organization and external partners, maintaining open lines of communication regarding ongoing initiatives.
- Collaborated with interdisciplinary teams across the organization to establish cohesive messaging around outreach efforts.
- Assisted in developing policies and procedures related to community engagement strategies, promoting best practices within the organization.
- Facilitated meetings with key stakeholders to discuss collaboration opportunities that would benefit both parties involved.
Outreach Coordinator, Juvenile Drug Court
Bristol County Sheriff's Department
01.2016 - 03.2018
- Coordinator services for the youth involved with the juvenile drug court
- Collaborate with probation officers to create successful outcome for youths.
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Streamlined communication processes within the organization, improving information flow among team members involved in outreach activities.
- Collaborated with interdisciplinary teams to develop comprehensive plans for addressing community needs.
- Implemented data-driven strategies to evaluate outreach efforts and continuously improve program effectiveness.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Maintained up-to-date knowledge of relevant policies and regulations affecting target populations, informing program development accordingly.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
Social Worker Case Manager
Bristol County Sheriff's Department
11.2011 - 01.2016
- Manage the inmate in the drug unit.
- Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
- Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
- Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
- Coordinated with mental health professionals or medical providers to address any concerns related to clients'' psychological or physical wellbeing.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Conducted outreach activities to engage local stakeholders in programs.
- Provided leadership, guidance and support to staff members.
- Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
Therapeutic Mentor
Saint Vincent's Home
01.2010 - 08.2018
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to individual client needs.
- Maintained detailed case notes and records, ensuring accurate documentation of client interactions and progress reports.
- Connected clients with community resources such as support groups, educational programs, and social services as necessary for holistic care.
- Enhanced client communication skills through regular one-on-one mentoring sessions and role-playing exercises.
- Improved client self-esteem by developing personalized therapeutic plans and setting achievable goals.
- Established trust quickly with diverse clientele by demonstrating empathy, active listening skills, cultural competency.
Commercial Diver
Underwater Engineering
10.2007 - 09.2008
- Nuclear diver
- Underwater welding.
- Promoted teamwork among crewmate through effective communication methods while working together on a variety of challenging assignments.
- Enhanced underwater construction quality by conducting thorough inspections and maintenance procedures on structures.
- Ensured safe diving operations through meticulous adherence to safety protocols and guidelines, preventing accidents or injuries.
- Took appropriate safety precautions such as monitoring dive lengths and depths and registering with authorities before diving expeditions began.
- Handled underwater inspections and welding repair work.
- Reviewed all emergency procedures before each dive and followed safety protocols to protect team members.
- Maintained full understanding of dive plan and asked appropriate questions to iron out any confusing details, consistently upholding safety, efficiency and project standards.
- Remained calm and focused, even during stressful or intense diving situations.
Education
Master in Science in Administration of Justice and Homeland Security -
Salve Regina University
Newport, RI05.2018
Bachelor of Science in Criminal Justice -
Bridgewater State University
Bridgewater, MA09.2011
Associate in Science in Criminal Justice -
Bristol Community College
Fall River, MA05.2009
Skills
- Microsoft Word
- Excel
- Power Point
- Outlook
- SPSS Statistics Software
- Staff Management
- Communications strategies
- Nonprofit experience
- Teamwork and Collaboration
- Problem-Solving
Accomplishments
- Awarded multiple federal grants
- Supervised team of nine staff members.
- Developed a Youth Outreach Program that has enrolled over 300 youths over seven years
Certification
Law Enforcement
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Outreach Administrator of Operations
Bristol County Sheriff's Department
03.2018 - Current
Outreach Coordinator, Juvenile Drug Court
Bristol County Sheriff's Department
01.2016 - 03.2018
Social Worker Case Manager
Bristol County Sheriff's Department
11.2011 - 01.2016
Therapeutic Mentor
Saint Vincent's Home
01.2010 - 08.2018
Commercial Diver
Underwater Engineering
10.2007 - 09.2008
Master in Science in Administration of Justice and Homeland Security -
Salve Regina University
Bachelor of Science in Criminal Justice -
Bridgewater State University
Associate in Science in Criminal Justice -
Bristol Community College
Law Enforcement
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